QFD for Effective Lecture      2
      Dr. Salwa El-Sobkey    يكبسلاااى  ولااس .د                                       
                                Physical Therapy for   Cardiopulmonary Disorders 
                                                           and Geriatrics
                              
                                                        2006
                                                  QFD for Effective Lecture                                    3
            Significance of the study
    Quality is the most important factor of 
               competition worldwide
                       LecturEffectie isv e the 
       Customer           Lecturmain e    Customer 
    Requirements          Quality        Satisfaction
                         uni(Qualversityity   
                        Stbausndinaesrdss )
                         QFD for Effective Lecture      4
                  Aim of the study
      Physical                             Operational 
                          Quality         Requirements
      Therapy            Effective 
     Customer            Function 
     Students’            Lecture
  Requirements         Deployment
    perception                              Customer 
                           (QFD)           Satisfaction
                         QFD for Effective Lecture      5
               Method of the Study
                        l cinu oc e gelloc
       1      morf  alovrppa  alcihtet  Ge•
                           tsen  emriu eqr
                    ’ tsend tuse ta erneg
       2              o t gni  rmotsniarb
                            r of snois ess    15 students 
                p  ougr su ocf 2 ct udnoC •  Levels 2, 4, 6
                          QFD for Effective Lecture      6