Key Actions to Reinforce Strategic Intent Behaviours
   • Healing – we will be accountable for our actions
   1. Acknowledge our mistakes and apologise with 
     sincerity
   2. Be compassionate and courageous
   3. Do what you say you will do
   Key Actions to Reinforce Strategic Intent Behaviours
   • Healing – we will not look to shift blame
   1. We will reflect and respond not react (debrief 
     and coach)
   2. We will use failure as a learning tool
   Key Actions to Reinforce Strategic Intent Behaviours
   • Hospitality – we will be present, attentive and listen 
    to each other
   1. We will be visible and present with our people 
     and each other
   2. Happy humble human
   Key Actions to Reinforce Strategic Intent Behaviours
   • Stewardship – we will recognise the achievements 
    of others
   1. Say thank you; make it a habit; explain why you 
     are saying it; smile
   2. Empower others to lead and achieve potential
   3. Acknowledge work done by others, give credit 
     where due
   Key Actions to Reinforce Strategic Intent Behaviours
   • Respect – we will recognise the achievements of 
    others actively involve others in decision-making
   1. We will commit to involving the right people in 
     decision making and give them time to 
     contribute