P.  2
                  PCA’s Guiding People Principals
      While customers are at the top of PCA’s org 
        chart, PCA firmly believes that everything starts 
        with our people.                                                                Customers
      You need to have the right people in the right 
        roles and then let them flourish.                                        Sales & Sales Support
      Profitable growth and continuous improvement 
        throughout any business requires motivated and 
        capable people at all levels of the organization.                             Plant Managers
      The quality of our products is dependent on the 
        people who work here at PCA and we are                                            Company 
                                                                                          Managers
        confident of their abilities.
                                                                                         PCA Senior
                                                                                         Managment
  P. 3                                                                                                                 4/1/16
                PCA’s Guiding People Principals
      Golden Rule Work Environment:
         
            Treat people better than they treat you
         
            Do right by those that do right (reward the doers)
         
            Focus on win/win outcomes
         
            Culture is compass
         
            Value others
  P. 4                                                                                                      4/1/16
                   Background
                    PCA’s history can be traced back over 150 years; and over that time, PCA has built a strong people and 
                      customer focused culture.  PCA is the third largest producer of containerboard and corrugated products in 
                      North America. We have approximately 15,000 employees, with operations primarily in the United States. 
                      PCA’s Packaging segment includes six containerboard mills and 94 converting operations.
                    In 2012, PCA redesigned and repositioned its employee survey from one emphasizing loyalty to one 
                                                                           rd
                      focused on employee engagement.  Working with a 3  party research partner/expert, PCA conducts it’s 
                      employee engagement survey every 2 years.
                    Due to limited computer access during working hours by our plant employees, the employee engagement 
                      survey is a paper based survey.  PCA prints and distributes the survey to all of the participating plants, and 
                      mails the survey to non-plant based employees’ homes.  After taking the survey, employees deposit their 
                      survey in tamper resistant collection boxes or mail surveys using pre-addressed envelopes.  All surveys 
                                           rd
                      are returned to our 3  party partner/expert for scanning, data tabulation, analysis, and reporting.
  P. 5                                                                                                                             4/1/16
                                                                                                                                     Objectives
                                                                                                                                         PCA is requesting proposals from pre-qualified employee engagement research organizations to assist in:
                                                                                                                                                                            Project management and survey administration
                                                                                                                                                                            Response tabulation
                                                                                                                                                                            Results analysis, reporting, interpretation and presentation
                                                                                                                                                                            Providing thought leadership on best practices, industry trends, and survey design as necessary
                                                                                                                                                                            Action planning
                                                                                                                                                         d
                                                                                                                                         PCA wants to:
                                                                                                                                                                            Measure employee engagement and the key drivers of engagement
                                                                                                                                                                            Give employees a voice with an opportunity to establish and improve two-way communication
                                                                                                                                                                            Increase employee engagement by ensuring that results lead to action
                                                                                                                                                                            Maintain and improve employee retention
                                                                                                                                                                            Link employee engagement to critical business outcomes (e.g. growth, profitability, productivity, safety, 
                                                                                                                                                                                              absenteeism, and retention)
                                                                                                                                                                            Link employee engagement to customer engagement
                                                                                                                                                                            Benchmark results against Best-in-Class companies and other manufacturers
                                                                                                                                                                            Embed engagement into PCA’s Winning Culture  |  Winning Team
              P. 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      4/1/16