236x Filetype PPTX File size 1.31 MB Source: www.astreadearne.org
Task 2: Barriers to communication This is marked with Positive Factors in Task 1 and is worth 9 marks. Spelling, punctuation and grammar are also marked in this part. LO: To understand the different barriers to communication. What are some barriers to communication? List as many as you can think of. Why is it important to consider potential barriers to communication? Health, Social Care and Early Years’ services are required to give everybody the right to fair access … HOWEVER Barriers to communication may prevent some service users from easily accessing health, social care and early years’ services, so some services are not used by individuals who need them. LO: To understand the different barriers to communication. What is a barrier? Something that prevents something happening or being able to use a service or setting. What are barriers to communication? Something that can affect the results of conversation. What are the barriers to communication? • Language – patronising language, difference in language spoken, inappropriate use of language • Tiredness • Inappropriate body language • Aggression • Inadequate space • Furniture – damaged or unsuitable • Speech difficulties due to disabilities or illness • Noise • Poor lighting LO: To understand the different barriers to communication. For each barrier discussed, you must: 1. Name it 2. Explain how it can affect/influence communication 3. Explain how it can be overcome (reduced or gotten rid of) 4. Give an example of how each barrier could affect communication in different settings. It is up to you how you present this information. A possible way would be a table/chart similar to the previous task. LO: To understand the different barriers to communication. Language Think about all the positive factors influencing communication – barriers could include the opposite to this. Patronising language: use of terms such as ‘sweetie’, ‘dear’ and ‘love’ may be interpreted as patronising by some individuals, as they may feel they are being treated as children and not adults. Not addressing individuals in the way they prefer can act as a barrier in getting to know and communicate with them. It is important not to talk down to people or belittle them. Adults may be offended or feel that they are not being respected. Children might not want to cooperate. LO: To understand the different barriers to communication.
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