Purpose and Objectives
       • Most of our work hinges on communication, but how often do 
         we reflect on how we communicate or how effectively we 
         communicate? 
       • Objectives:
           • Learn about the principles of effective communication (Grice’s Maxims)
           • Learn about communication style, and how it influences your work with 
            students and campus community
           • Learn about communication under pressure
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       Communication by definition
       • Communication: “1. a process by which information is 
        exchanged between individuals through a common system of 
        symbols, sings, or behavior, also exchange of information 2. 
        personal rapport” – Merriam-Webster
       • Effective: “1. producing a decided, decisive, or desired effect” – 
        Merriam-Webster
       • Effective Communication: Successful delivery of intended 
        message wherein all parties assign similar meanings. 
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        Regulated Communication
        • Informal, practical understanding of communication
        • Legally defined communication
            • Section 504 104.44
            • ADA Title II
            • ADA Title III
            • IDEA
            • DCL
            • “Interactive process”
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       Group Activity
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        Grice’s Maxims of Communication
                                                       Quality 
                                                     Relevance
                                                       Quantity
                                                       Manner
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