Excel Sample Sheet 33445 | Gsm F007 8d Supplier Corrective Action Report (long)

Partial file snippet.

Sheet 1: 8D report

	
	
	
	
	
		8D REPORT         
		BW Complaint No
		

	
	
		BW's Customer complaint No
		

	
	
		Problem (as described by the Customer)
		
	
		

		
	
		Customer
		

		Date Opened
		

		
	
		Customer Complaint No
		

		Revision Date
		

		
	
		Part Description
		

		Part Number
		

		
	
		Additional Comments
		

		
	
		Define the Team (D1) – A cross-functional team is required.
		
	
		Name
		Department
		Position
		Phone
		e-mail
		
	
		

		Quality
		Investigation Leader
		

		

		
	
		

		Quality
		

		

		

		
	
		

		Manufacturing
		

		

		

		
	
		

		Engineering
		

		

		

		
	
		

		Logistics
		

		

		

		
	
		

		Management
		

		

		

		
	
		Define the Problem (D2) – Ensure that an accurate Problem Definition is reached.
		
	
		Who detected?
		

		Photo NOK Part
		Photo OK Part
		
	
		What?
		

		Insert photo, sketch or section of drawing to highlight problem area on the NOK part.
		Insert photo, sketch or section of drawing to highlight problem area on the OK part.
		
	
		Why is a problem?
		

		
	
		Where?
		

		
	
		When?
		

		
	
		How detected?
		

		
	
		How many?
		

		
	
		Containment Action ~ Product (D3) – Consider the entire supply chain.
		
	
		Stock At Supplier
		Qty. In Stock
		Qty. Checked
		Qty. Defective
		Date
		Identification OK. Parts
	
	
		·  Incoming Inspection
		

		

		

		

		

	
	
		·  In Process
		

		

		

		

		

	
	
		·  Plant Stores
		

		

		

		

		

	
	
		·  In Transit
		

		

		

		

		

	
	
		Stock At BW & Customer
		Qty. In Stock
		Qty Checked
		Qty. Defective
		Date
		Identification OK. Parts
	
	
		·  BW Incoming Insp.
		

		

		

		

		

	
	
		·  BW Process
		

		

		

		

		

	
	
		·  BW Stores
		

		

		

		

		

	
	
		·  Final Customer (field)
		

		

		

		

		

	
	
		TOTALS
		0
		0
		0
		#DIV/0!
		

	
	
		Confirmation of sorting action at BW or Customer (by 3rd party company)
		

	
	
		Containment Action ~ Process (D3) – Consider all process steps.
		
	
		Actions / Trials To Be Conducted
		Responsible
		Due Date
		Completed (Y/N)
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		Issued Y/N
		Date Issued / Shipped
		Requirements / Shipping Note
		Identification OK. Parts
	
	
		Quality Alert At Line
		

		

		

		

	
	
		Quality Alert To Customer
		

		

		

		

	
	
		Next Secured Batch ID
		

		
	
		Root Cause Analysis (D4) – List changes since latest PPAP.
		

	
	
		

		Changed (Y/N)
		Action Required? - By Whom
		Due Date
		Completed (Y/N)
	
	
		Tooling
		

		

		

		

	
	
		Layout
		

		

		

		

	
	
		Process
		

		

		

		

	
	
		Supplier
		

		

		

		

		

	
	
		Other
		

		

		

		

	
	
		Root Cause Analysis (D4) – List the ‘TRUE’ root cause(s) from Ishikowa, FTA, 5 Why.
		% Contribution
	
	
		

		

	
	
		

		

	
	
		

		

	
	
		

		

	
	
		Chosen Corrective Actions (D5) – Where possible, reproduce the failure.
		
	
		Actions / Trials To Be Conducted
		Responsible
		Due Date
		Completed (Y/N)
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		Implement Chosen Corrective Actions & Verify (D6) – Ensure that verification methods are implemented and assessed to support all corrective actions (retain all verification data)
		
	
		Action
		Date Implemented
		Verification Method
		% Effective
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		Implement chosen Preventive Actions & verify (D7) – Ensure that verification methods are implemented and assessed to support all corrective actions (retain all verification data).
		
	
		Action
		Date Implemented
		Verification Method
		% Effective
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		Implement Systemic Preventive Actions (D7) – Consider ALL similar products and processes affected by the proven implemented changes (Is change control or Customer notification required?).
		
	
		Additional Actions
		
		Indicate yes or no
		YES/NO
		IF YES, LIST DOCUMENT 
IF NO, EXPLAIN WHY NOT NEEDED
		Date Implemented
	
	
		Amend Process Flow Diagram:
		

		

		

	
	
		Amend D/PFMEA:
		

		

		

	
	
		Amend Control Plan:
		

		

		

	
	
		POKA-YOKE Implemented:
		

		

		

	
	
		Update Drawing:
		

		

		

	
	
		Update Work Instructions:
		

		

		

	
	
		Update Other (list):
		

		

		

	
	
		Training Completed
		

		

		

	
	
		Additional Action
		

		

		

	
	
		Can / were specified changes applied to addition / similar part #'s, or procedures?
		
	
		Was requalification documentation reviewed to verify that there have not been any unauthorized changes since the last PPAP?
		
	
		Additional Action Plans
		
	
		Action required
		By Whom
		When
		Completed
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		

		

		

		

	
	
		Congratulate the Team (D8) – Recognize the team for their efforts.
		
	
		Action Taken
		By Whom
		When
		Completed
	
	
		

		

		

		

	
	
		Initial Close Out – Ensuring that all corrective & preventive actions are in place as described.
		
	
		Team Members:
		
	
		Leader:
		

		Date
		

	
	
		Quality Manager:
		

		Date
		

	
	
		Customer Approval (Optional) 
		
	
		Customer Name
		Customer Responsible
		Date
		Report No.
	
	
		

		

		

		

	
	
		Final Effectiveness Process – By means of a planned audit of the section, process or product 
(approx. 3 months after the initial closure date).
		
	
		Audit Type and Reference Document.
		Date Planned
		Audited By
		Date
	
	
		

		

		

		

	
	
		

		

		

		

	
	
		Diary Of Events:
		
	
		Details
		Date
	
	
		

		

	
	
		

		

	
	
		

		

	
	
		

		

	

 




Sheet 2: Ishikawa

The words contained in this file might help you see if this file matches what you are looking for:

...Sheet d report bw complaint no s customer problem as described by the date opened revision part description number additional comments define team ndash a crossfunctional is required name department position phone email quality investigation leader manufacturing engineering logistics management ensure that an accurate definition reached who detected photo nok ok what insert sketch or section of drawing to highlight area on why where when how many containment action product consider entire supply chain stock at supplier qty in checked defective identification parts middot nbsp incoming inspection process plant stores transit amp insp final field totals div confirmation sorting rd party company all steps actions trials be conducted responsible due completed yn issued shipped requirements shipping note alert line next secured batch id root cause analysis list changes since latest ppap changed whom tooling layout other lsquo true rsquo from ishikowa fta contribution chosen corrective possi...

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8D REPORT				BW Complaint No
				BW's Customer complaint No
Problem (as described by the Customer)

Customer			Date Opened
Customer Complaint No			Revision Date
Part Description			Part Number
Additional Comments
Define the Team (D1) – A cross-functional team is required.
Name	Department	Position	Phone	e-mail
	Quality	Investigation Leader
	Quality
	Manufacturing
	Engineering
	Logistics
	Management
Define the Problem (D2) – Ensure that an accurate Problem Definition is reached.
Who detected?		Photo NOK Part		Photo OK Part
What?		*Insert photo, sketch or section of drawing to highlight problem area on the NOK part.*		*Insert photo, sketch or section of drawing to highlight problem area on the OK part.*
Why is a problem?
Where?
When?
How detected?
How many?
Containment Action ~ Product (D3) – Consider the entire supply chain.
Stock At Supplier	Qty. In Stock	Qty. Checked	Qty. Defective	Date	Identification OK. Parts
· Incoming Inspection
· In Process
· Plant Stores
· In Transit
Stock At BW & Customer	Qty. In Stock	Qty Checked	Qty. Defective	Date	Identification OK. Parts
· BW Incoming Insp.
· BW Process
· BW Stores
· Final Customer (field)
TOTALS	0	0	0	#DIV/0!
Confirmation of sorting action at BW or Customer (by 3rd party company)
Containment Action ~ Process (D3) – Consider all process steps.
Actions / Trials To Be Conducted			Responsible	Due Date	Completed (Y/N)


	Issued Y/N	Date Issued / Shipped	Requirements / Shipping Note		Identification OK. Parts
Quality Alert At Line
Quality Alert To Customer
Next Secured Batch ID
Root Cause Analysis (D4) – List changes since latest PPAP.
	Changed (Y/N)	Action Required? - By Whom		Due Date	Completed (Y/N)
Tooling
Layout
Process
Supplier
Other
Root Cause Analysis (D4) – List the ‘TRUE’ root cause(s) from Ishikowa, FTA, 5 Why.					% Contribution




Chosen Corrective Actions (D5) – Where possible, reproduce the failure.
Actions / Trials To Be Conducted			Responsible	Due Date	Completed (Y/N)





Implement Chosen Corrective Actions & Verify (D6) – Ensure that verification methods are implemented and assessed to support all corrective actions (retain all verification data)
Action		Date Implemented	Verification Method		% Effective




Implement chosen Preventive Actions & verify (D7) – Ensure that verification methods are implemented and assessed to support all corrective actions (retain all verification data).
Action		Date Implemented	Verification Method		% Effective




Implement Systemic Preventive Actions (D7) – Consider ALL similar products and processes affected by the proven implemented changes (Is change control or Customer notification required?).
Additional Actions		Indicate yes or no YES/NO	IF YES, LIST DOCUMENT IF NO, EXPLAIN WHY NOT NEEDED		Date Implemented
Amend Process Flow Diagram:
Amend D/PFMEA:
Amend Control Plan:
POKA-YOKE Implemented:
Update Drawing:
Update Work Instructions:
Update Other (list):
Training Completed
Additional Action
Can / were specified changes applied to addition / similar part #'s, or procedures?
Was requalification documentation reviewed to verify that there have not been any unauthorized changes since the last PPAP?
Additional Action Plans
Action required			By Whom	When	Completed





Congratulate the Team (D8) – Recognize the team for their efforts.
Action Taken			By Whom	When	Completed

Initial Close Out – Ensuring that all corrective & preventive actions are in place as described.
Team Members:
Leader:				Date
Quality Manager:				Date
Customer Approval (Optional)
Customer Name		Customer Responsible		Date	Report No.

Final Effectiveness Process – By means of a planned audit of the section, process or product (approx. 3 months after the initial closure date).
Audit Type and Reference Document.			Date Planned	Audited By	Date


Diary Of Events:
Details					Date

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