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Case Study – Competitive Threat Analysis for a Global Tire Company Requirement Solution Requirement Solution A leading global tire manufacturer was expecting • A detailed presentation in PowerPoint on the Chinese competition from a Chinese tire manufacturer and wanted Tire Manufacturer included: to understand it better. Industry Overview • The scope of our research included the understanding of: Competitor’s manufacturing capacities and Operations capabilities Summarization of financial information Finances - global and regional Research and Development information Products - current and proposed Products launched and upcoming products Market expansion strategies New Announcements and Events Research & Development – spend (global and regional) and activities Methodology New announcements Methodology Historic and forecast data (five years) • We conducted research on the competitor through:- Primary research (9 interviews with senior Detailed sourcing and interview highlights employees of the competitor; 2 interviews with Client Benefits and Feedback other tire manufacturers) Client Benefits and Feedback Secondary research (largely from Chinese-only sites) • The report on the operations of the competitor helped Social Media monitoring – monitoring comments on the client to shape its response. consumer discussion forums and professional • Primary research revealed a range of important strategic networking sites information the client had not been aware of, including: Delivery of a comprehensive report on the The competitor company’s ambitious plans to competitor and the threat it posed to the client increase capacity and output in the short term Plans for first manufacturing sites in the US and UK Insights into the company’s M&A strategy 2 Case Study -Database of Companies for a Leading Research Publisher Requirement Solution Requirement Solution • A UK client wanted us to create company profiles for • The client was provided with an efficient and reliable 45,000 companies (public and private) across 25 service that included: industries and 60 countries. Error free data collection and input • The scope of our research included: Thoroughly proof-read content Collect key information from company websites. Comprehensive coverage of data points specified Data collected included: by the client Company corporate information Online tool so the client could constantly monitor A brief overview of company’s business progress and input Sector and geographic indexing Delivery in multiple formats including XML and PDF List and information on key executives List of major products Client Benefits and Feedback Client Benefits and Feedback Company locations • The content is used in some of the world’s leading Historical events of the company business information portals. • Client was able to save on costs due to the low US$ / Methodology hour service that we gave. We estimate the cost Methodology savings to be around 55% compared to the company’s • Research on company websites captive center in India. • Data collection from third party credible sources • Validation of data collected from all sources • Data entry into a purpose designed authoring tool • Proof-reading of written content • Multi-layer quality check process 3 Case Study - Optoelectronics Competitor Benchmarking Requirement Solution Requirement Solution A leading optoelectronics manufacturer wanted a detailed • The in-depth research and findings was delivered to the competitor benchmarking study in order to: client as: Identify its key competitors Overview and findings Evaluate them according to standard parameters Competitor peer group with justification Assess competitor strength Competitor assessment by parameters including: Develop strategies based on a better understanding product pipeline, patents, brand share, revenues, of its competitive position social media presence. Weighted competitor ranking based on parameter scores Methodology Methodology Assessment of the client’s competitive position • We conducted thorough research through:- based on its benchmarked strengths and Secondary research: Company websites, annual weaknesses Competitive strategy action points reports, social networks, IEEE, FDA, US Patent Office, European Patent Office. Benefits and Feedback Benefits and Feedback Primary research: Interviewing industry management, sales heads, R&D heads, and academics. • Based on the study the client was able to: Our Analysts used the information gathered from the above • Identify its strengths and weaknesses and develop sources, analyzed the data and offered a two-format improvement strategies. solution to the client. • Understand which competitors posed the greatest threat. • Target competitor weaknesses. • Gain competitive advantage, helping to improve the clients’ competitive ranking over the next year. 4 Case Study- Due Diligence on a Chinese Partner Requirement Solution Requirement Solution A commodities company wanted to know more The research and findings were delivered to the client as a: information on a potential partner company in China Market profile of the Commodities Trading China. It wanted to know: market Overview of the Chinese commodities Company profile including: trading market and trading practices. Company overview What was the financial and trading history Financials of the Chinese company? Key personnel Did the company have the connections Company reputation and existing contracts it claimed? Regulatory issues Were there any regulatory or reputational issues facing the company? Methodology Methodology Benefits and Feedback Benefits and Feedback • We conducted thorough investigation through: • Based on the study the client was able to establish the Face-to-face research (conducted by Chinese agent): 10 following about the Chinese company. Interviews with the Chinese company’s employees, ex • It did indeed have the contacts and connections it employees, customers and competitors. claimed. Investigation of regulatory filings of the company (by a • The company had long and steady history of Chinese Agent) and the history of the leading sponsors profitable trading. and executives. • While there had been some complaints against the Checking of social media and newspaper comment on company there were no law suits. the company. • On the basis of this the commodities trader was able to Our Analysts used the information gathered from the above confidently go into partnership. sources, analyzed the data and offered a two-format solution to the client. 5 Case Study – Competitive Analysis for an Healthcare IT Company Requirement Solution Requirement Solution A leading software technology company offering A detailed presentation in PowerPoint on each provider Healthcare Information Systems (HIS) wanted to included: understand why it was losing market share to a number of smaller competitors. Operations centers, geographies, staff Specifically it wanted to know the following for three Revenues split by geography and service line HIS providers (estimated) Operations set up Products and services on offer and in pipeline Sales by product Research & Development – spend (global and Research and Development spend and focus regional) and focus areas (estimated) Products launched and upgraded, technical Customer feedback on products specifications Social media response End user feedback/ market attitude Approximate pricing benchmarks, Pricing benchmarks Price/value perception of clients Methodology Client Benefits and Feedback Methodology Client Benefits and Feedback TBRC conducted research on each provider through:- The report on the operations of the providers helped the Primary research (5+ interviews with senior client to shape its strategic response. employees; 5+ interviews with customer hospitals) Secondary research (company websites, journals and Primary research revealed a range of important strategic presentations) information the client had not been aware of, including: Social Media monitoring – monitoring comments on Lower than expected price points and higher consumer discussion forums and professional discounts networking sites Customer perceptions that the smaller companies Delivery of a comprehensive report on the were more responsive competitor and the threat it posed to the client Technology development focus areas of the providers 6
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