YOUR LOGO HERE
                   Employee Playbook
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                              Table of Contents
         General
             Foreword...........................................................................................................................................................
             Who We Are......................................................................................................................................................
             Mission Statement.......................................................................................................................
             Philosophy...................................................................................................................................
             Contact Information...........................................................................................................................................
             Emergency Numbers........................................................................................................................................
         Employment
             Classification Requirements.........................................................................................................................
             General Staff Expectations............................................................................................................................
                 Relationships and the EBA.................................................................................................................
                 General Responsibilities.....................................................................................................................
                 General Expectations.........................................................................................................................
                 Be Able to Explain...............................................................................................................................
                 The Critical List...................................................................................................................................
                 Attire and Grooming............................................................................................................................
                 Punctuality..........................................................................................................................................
                 Time Off Requests..............................................................................................................................
                 Cell Phone Usage..............................................................................................................................
                 Third Party Communication................................................................................................................
             FAQ’s................................................................................................................................................................
             Performance and Salary Reviews................................................................................................................
             Benefits..........................................................................................................................................................
             Disciplinary Action........................................................................................................................................
             Separation of Employment...........................................................................................................................
             Return of Company Property.......................................................................................................................
         Procedures
             Coaching........................................................................................................................................................
                 Opening (first one in)........................................................................................................................
                 Closing (last one out)........................................................................................................................
                 Bathroom Sweep..............................................................................................................................
                 How to Run a Group Class (class breakdown).................................................................................
                 Movement Categories.......................................................................................................................
             New Members................................................................................................................................................
                 Integration.........................................................................................................................................
                 No Sweat Consult.............................................................................................................................
                 Walk-ins............................................................................................................................................
                 Drop-ins............................................................................................................................................
                 Visits to the gym...............................................................................................................................
                 Test Outs..........................................................................................................................................
                 On Ramp..........................................................................................................................................
             Personal Training..........................................................................................................................................
                 How to run a PT session...................................................................................................................
                 How to charge a client for a PT session...........................................................................................
         Rates.............................................................................................................................................................................
         ACCIDENT PROCEDURES..........................................................................................................................................
             LEVEL 1..........................................................................................................................................................
             LEVEL 2..........................................................................................................................................................
             LEVEL 3..........................................................................................................................................................
             LEVEL 4..........................................................................................................................................................
         Employee Handbook Acknowledgment and Receipt...............................................................................................
         Wage Deduction Authorization Agreement...............................................................................................................
         2017 Event List............................................................................................................................................................
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                                     GENERAL
          Foreword
           Congratulations and welcome to the team!!  If you’ve made it this far, you should be very 
           proud of yourself! You have shown us that you are capable, confident and willing to be part of 
           a great group of people.
           We have lots of policies and procedures here at [YOUR GYM HERE]. Some of them, you may
           find challenging; some of them, you may wonder at their logic.  However, rest assured that ev-
           ery single idea in this book has been formed through trial and error, and (often) painful experi-
           ence. There are only a few simple rules of conduct, most of which are common sense; others 
           will help you improve your relationship with clientele, other staff, and the outside world at 
           large. Some, whose purpose may not be obvious at first, will reveal their own benefits as you 
           become more accustomed to the atmosphere of a highly-charged, fast-paced exercise envi-
           ronment.
           Lastly, the procedures, practices, policies and benefits described here may be modified or dis-
           continued from time to time. We will try to inform you of any changes as they occur. This hand-
           book and the information in it should be treated as confidential. No portion of this handbook 
           should be disclosed to others, except  [YOUR GYM HERE] employees and others affiliated 
           with [YOUR GYM HERE] whose knowledge of the information is required in the normal 
           course of business.
          Who We Are
           [YOUR GYM HERE] was born in [YOUR INFO HERE]. Before the gym was open, we created
           the manifesto: a single sheet of paper that defined what [YOUR GYM HERE] was about, what
           we believed in, and what our goals were. This is what we wrote:
           [DROP YOUR VALUES HERE - YOUR “WHY”]
          [YOUR GYM HERE] Mission Statement
           [YOUR MISSION STATEMENT HERE: A ONE SENTENCE STATEMENT THAT GUIDES 
           THE DIRECTION OF YOUR DECISION MAKING AT ALL TIMES. STAFF SHOULD KNOW 
           THIS BY HEART]
          [YOUR GYM HERE] Philosophy
           “Laborare est vincere.” The Latin saying in the middle of our logo means “To work is to 
           conquer.” At [YOUR GYM HERE], we believe that just about anything is possible with a bit of 
           hard work and dedication. If our members have lofty goals, we are confident we can get them 
           there.
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          Contact Information
          Employees and Email Directory
           [YOUR INFO HERE]
          Emergency Phone Numbers
          [YOUR INFO HERE]
          Staff Applications 
          Slack: 
          Facebook: you will be added to our private staff Facebook group upon hiring. 
                                   EMPLOYMENT
          Classification Requirements
          [YOUR GYM HERE] has established the following categories for both nonexempt and exempt 
          employees:
            • Employee, full time: Employees who work a full-time schedule of a minimum of 30 
              hours per week. Generally, these employees are eligible for benefits. See “Benefits.”.
            • Independent Contractor: is a person that provides goods or services to [YOUR GYM 
              HERE] under terms specified in a contract or within a verbal agreement.  As an indepen-
              dent contractor, you are self-employed and responsible for payment of your own income 
              taxes. You are required to keep records of monies paid to you by [YOUR GYM HERE]. 
             {Independent contractors are required to carry personal workers’ compensation in-
             surance at all times in order to be contracted out by [YOUR GYM HERE]; a copy of 
             the insurance policy will be kept in the employee’s file}
          General Staff Expectations (Code of Conduct)
          [THIS SECTION IS USED AS AN EXAMPLE BUT MANY GYMS WILL CHOOSE TO ADD 
          THEIR OWN CODE(S) OF CONDUCT; FEEL FREE TO USE ANY OF THE TEXT BELOW IN 
          YOUR OWN PLAYBOOK]
          You have a responsibility to [YOUR GYM HERE] and its clients to act in their best interests at all
          times. [YOUR GYM HERE] has a responsibility to all staff members to act in the best interests 
          of the group, to ensure that all continue to thrive. While we try hard to maintain a relaxed and 
          friendly training environment we are extremely serious about offering the highest quality coach-
          ing.  At [YOUR GYM HERE] we aim to educate, entertain and inspire.
            Relationships
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