Filetype PDF | Posted on 15 Sep 2022 | 4 years ago
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361x Filetype PDF File size 1.22 MB Source: results.wa.gov
Focusing on the 'g' in
gPDCA to boost your
problem solving skills
Eden Teachout
Senior Lean Consultant
DES Lean Transformation Services
How do we solve problems?
gPDCA/9 Step Problem Solving Method
Phase Step
1. Identify the problem in simple terms
tion 2. Observe and measure the current state
situa 3. Set a target
the 4. Write a problem statement
asp Gr5. Analyze the Gap
Plan 6. Plan to test your countermeasure
Do 7. Do test your countermeasure
Check 8. Check the results of your test
Adjust 9. Adjust the plan
What is a problem?
What is a Problem?
A gap between ...and what
what is currently should be
happening... happening.
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