MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                 MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
                        OBJECTIVES
     • What do managers need to know about 
       What do managers need to know about 
       organizations in order to build and use 
       organizations in order to build and use 
       information systems successfully?
       information systems successfully?
     • What impact do information systems have 
       What impact do information systems have 
       on organizations?
       on organizations?
     • How do information systems support the 
       How do information systems support the 
       activities of managers in organizations?
       activities of managers in organizations?
 3.2                                         © 2004 by Prentice Hall
                  MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                  MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
                          OBJECTIVES
     • How can businesses use information 
        How can businesses use information 
       systems for competitive advantage?
        systems for competitive advantage?
     • Why is it so difficult to build successful 
        Why is it so difficult to build successful 
       information systems, including systems 
        information systems, including systems 
       that promote competitive advantage?
        that promote competitive advantage?
 3.3                                           © 2004 by Prentice Hall
                    MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                    MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
           CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
            CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
                       MANAGEMENT CHALLENGES
      1.  Sustainability of competitive advantage
      1.  Sustainability of competitive advantage
      2.   Fitting technology to the organization 
      2.   Fitting technology to the organization 
          (or vice-versa)
          (or vice-versa)
  3.4                                               © 2004 by Prentice Hall
                                   MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                                   MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                    CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
                    CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
                              ORGANIZATIONS AND INFORMATION SYSTEMS
    The Two-Way Relationship Between Organizations and Information Technology
                                       MEDIATING FACTORS: 
                                       MEDIATING FACTORS: 
                                       Environment                    
                                       Environment                    
                                              Culture
                                              Culture
                                       Structure                          
                                       Structure                          
                                                                                     INFORMATION 
     ORGANIZATIONS                                                                   INFORMATION 
      ORGANIZATIONS                        Standard Procedures  
                                           Standard Procedures  
                                                                                     TECHNOLOGY
                                                  Politics                           TECHNOLOGY
                                                  Politics                   
                                                    Management 
                                                    Management 
                                       Decisions         Chance
                                       Decisions         Chance
                                                    Figure 3-1
  3.5                                                                                       © 2004 by Prentice Hall
                 MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
                 MMaannaaggeemmeenntt In Inffoorrmmaattiioonn  SSyyststeemms 8s 8//ee
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
          CChahaptpterer  33  IInnffoorrmmatatiioonn Sys Systtememss,, O Orrgganianizzaattiionsons, Manag, Managemementent, , aandnd St Strraatteeggyy
               ORGANIZATIONS AND INFORMATION SYSTEMS
     Organization:
     Organization:
     • Stable, formal structure
       Stable, formal structure
     • Takes resources from environment and 
       Takes resources from environment and 
       processes them to produce outputs
       processes them to produce outputs
 3.6                                         © 2004 by Prentice Hall