Performance Appraisal
      The process by which an employee’s 
      contribution to the organization 
      during a specified period of time is 
      assessed.
     Performance Feedback
 Lets employees know how well they 
 have performed in comparison with 
 the standards of the organization
   STRATEGIC IMPORTANCE
   Consistency between job behavior and 
     Organizational strategy
     Organization values
   Performance Management as an
     Employee development tool
     Administrative tool
   A GOOD APPRAISAL SYSTEM
   Criteria
   Validity
   Reliability
   Freedom from bias:  errors
   Practicality
   PA and other HRM Functions
                        Training &
                       Development
   Recruitment
               P
               P
               A       Compensation
               A
    Selection
                      Labor Relations
       Why PA May Fail
                                   Mgr not 
                                  taking PA             Lack 
                  Unclear         seriously          appraisal 
                Language                               skills
            Mgr not                                           Mgr not 
           honest or                                         prepared
            sincere
               No on-                                      Insuff. 
               going                                     Rewards
              feedback
                          Ineffective         Mgr Lacks 
                           discussio             Infor.
                               n