173x Filetype PPTX File size 0.10 MB Source: www.pcpolytechnic.com
QUALITY MANAGEMENT • FUNCTIONS OF QUALITY CONTROLL DEPARTMENT • ALLOW ONLY STANDERD PRODUCTS TO REACH THE COSTUMER • TO SUGGEST THE METHODS TO REMOVE MANUFACTURING DEFECTS • TO REJECT DEFECTIVE GOODS • TO FIND OUT WHERE THE CONTROLL IS BREAKING DOWN • TO CORRECT THE REJECTED GOODS 4 LEVELS OF QUALITY MANAGEMENT TOTAL QUALITY MAGAEMENT (TQM) QUALITY ASSURANCE (QA) TOTAL QUALITY QUALITY MAGAEMENT (TQM) CONTROL(QC) INSPECTION QUALITY POLICY • SETTING THE STANDERDS • COMPAIRING THE PRODUCTS WITH THE STANDERD SPECIFICATIONS • TAKING CORRECTIVE ACTIONS • PLANNING FOR IMPROVEMENT QUALITY MANAGEMENT PRINCIPLES • CUSTOMER FOCUS • LEADERSHIP • INVOLVEMENT OF PEOPLE • PROCESS APPROACH • SYSTEM APPROACH TO MANAGEMENT • CONTINUOUS IMPROVEMENT • FACTUAL APROCH TO DECISION MAKING • MUTUAL BENEFICIAL SUPPLIER RELATIONSHIP QUALITY MANAGEMENT PROCEDURE PLAN DO CHECK ACT • A) PLAN: QUALITY CONCEPT AND OBJECTIVES • PRODUCT LIABILITY FOR QUALITY • PRODUCT SAFETY • TRAINING FOR QUALITY • DOCUMENTATION AND RECORDS SYSTEMATICALLY • B) DO : PROCUREMENT AS PER NORMS • JIT SUPPLIES • MATERIAL HANDLING EFFECTIVELY • C) CHECK: STATISTICS, CONTROL CHARTS, INSPECTION, QUALITY AUDITS • D) ACT: MANAGING NON CONFORMITY • IMPROVEMENT CONTINUOUSLY • TQM
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