Objective of this lecture:
  What is management system
   How to implement Management System
   PDCA Cycle
   What is QMS,EMS, OHSAS & IMS
               What is Quality
   Definition:
  “The totality of features and characteristics of a product or service that bear on 
  its ability to satisfy stated or implied needs.“
  In simpler words a product has good quality when it "complies with the 
  requirements specified by the client“.
  Quality in today’s perspective refers to: 
    Manufacturing  goods and  services satisfactory to customer needs ( QMS).
  
      Quality  in environment i.e. the  maintaining healthy surroundings (EMS).
  
      Quality in working  atmosphere i.e. occupational safety (OHSAS).
                            ISO
   I. An organization that sets standards for establishing quality :
   An international standard setting, non government, voluntary body, headquartered at 
   Geneva  Switzerland  which  promotes    proprietary,  commercial  and  industrial 
   standards.
   II. Function:
   
     To  design a bunch of standards for :
   
     A particular purpose and for different products and services
   
      To provide an assurance to the customer/ organization that the product they are 
   using/ manufacturing/ designing   meets the required regulatory standards for that 
   product. 
   Note: The standards are reviewed every five years and revised if required.
                       Why is ISO certification 
                              required:
      Increase the efficiency & development of manufacturing, 
      Reduce risk and accomplish feasible  sustainable development.
                         How to implement 
                            ISO Standards
     Can be implemented by Management Systems:
    
       Any generic standard such as ISO requires a basic structure ( a basic way of doing 
    things)  containing set of procedures.
    
     This basic structure or the way of implementing these standards is the Management 
    System.
    
       Based on the area such as product quality improvement, environment quality, and 
    occupational safety while working , 
    
       Different  type  of  management  systems  have  been  designed  such  “  Quality 
    Management System (QMS), Environment Management System ( EMS), OHSAS etc.