Definition of Project Stakeholders
     • Stakeholders are persons or organisations who are 
       actively involved in the project or whose interests may be 
       positively or negatively affected by the performance or 
       completion of the project. 
     • Stakeholders may also exert influence over the project, 
       its deliverables and the project team members.
     • The project management team must identify both 
       internal and external stakeholders in order to determine 
       the project requirements and expectations of all parties 
       involved.
     • The Project Manager must manage the influence and 
       expectations of the various stakeholders to ensure a 
       successful project outcome.
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                  Stakeholders and the Project
                          Other       Project Stakeholders       Operations
                       Stakeholders                               Manager
              Portfolio                                                    Functional
               Manager                      Project                        Managers
                                            Sponsor
                                        Project Team                       Business 
            Program              Project
            Manager                                     Project            Partners
                               Management                Team
                                  Team       Project
                    Project                  Manager
                  Management                                      Customers
                     Office
                                         The Project
                                                                      PMBoK Guide – Fourth Edition, figure 2.6
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                  Stakeholder Identification
     •  Identifying stakeholders and understanding their relative 
        influence on a project is critical.
     •  It can be difficult
     •  Stakeholders can change over time and new ones can 
        be identified during the project
     •  Stakeholder expectations and power can also change 
        during the project
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             Internal and External Stakeholders
                                                   Suppliers
                                    Business                         Other
                                     Partners                     Stakeholders
                         Customers                  Government
                                           Sub
                                       Contractors
                                                                  Public     Competitors
     External Stakeholders
                                              The Project
                                                                             s  erdlo ehaktS lan ertnI
        Functional        Project 
         Managers       Management
                           Office                                   Other 
                                      Program                    Stakeholders
                                       Manager      Portfolio                   Operations
                                                    Manager                       Manager
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                               10.1 Identify Stakeholders
         •     Inputs to Identify Stakeholders -
                        Project Charter
                        Procurement Documents and Contracts
                        Enterprise Environmental Factors
                               – Organisation culture and structure
                               – Government regulations and
                               – Industry standards  
                        Organisational Process Assets
                               – Stakeholder register templates
                               – Lesson learned from previous projects
                               – Stakeholder Registers from previous projects
         •     Tools and techniques to Identify Stakeholders – 
                                             Stakeholder                   Expert
                                               Analysis                Judgement
                                                                                                                                      th
                                                                                                                Adapted from PMBOK 4  Edition
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