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Presenter Presenter Jack Hilty Jack Hilty Managing Principal, SentientPoint, Inc. Managing Principal, SentientPoint, Inc. Jack Hilty is a Certified Business Architect CBA® and has 25 Jack Hilty is a Certified Business Architect CBA® and has 25 Jack Hilty is a Certified Business Architect CBA® and has 25 Jack Hilty is a Certified Business Architect CBA® and has 25 years of enterprise-wide experience in providing overall years of enterprise-wide experience in providing overall years of enterprise-wide experience in providing overall years of enterprise-wide experience in providing overall leadership in the design and development of Information leadership in the design and development of Information leadership in the design and development of Information leadership in the design and development of Information Systems, specializing in business process management, Systems, specializing in business process management, Systems, specializing in business process management, Systems, specializing in business process management, change management, project management, service oriented change management, project management, service oriented change management, project management, service oriented change management, project management, service oriented and enterprise architecture. Jack is the Managing Principal at and enterprise architecture. Jack is the Managing Principal at and enterprise architecture. Jack is the Managing Principal at and enterprise architecture. Jack is the Managing Principal at SentientPoint, Inc. and teaches at Northwestern University SentientPoint, Inc. and teaches at Northwestern University SentientPoint, Inc. and teaches at Northwestern University SentientPoint, Inc. and teaches at Northwestern University School of Continuing Studies and the University of Chicago SchSchooooll ooff CCoonnttiinnuuiinng g StStuudidieess aannd d tthhe e UUnniivvererssiittyy ooff CChhiicacaggoo School of Continuing Studies and the University of Chicago Graham School. Jack is a member of the Association of Graham School. Jack is a member of the Association of Graham School. Jack is a member of the Association of Graham School. Jack is a member of the Association of Business Process Management Professionals (ABPMP), Business Process Management Professionals (ABPMP), Business Process Management Professionals (ABPMP), Business Process Management Professionals (ABPMP), Executives’ Club of Chicago and President of the Business Executives’ Club of Chicago and President of the Business Executives’ Club of Chicago and President of the Business Executives’ Club of Chicago and President of the Business Architects Association® and teaches Business Architecture at Architects Association® and teaches Business Architecture at Architects Association® and teaches Business Architecture at Architects Association® and teaches Business Architecture at DePaul University. DePaul University. DePaul University. DePaul University. Agenda Agenda Key Issue Key Issue The Evolution of the Design Team The Evolution of the Design Team Past Roles Past Roles Integrated Team Integrated Team The 3 C’s of Perspective The 3 C’s of Perspective Process Analyst Role Process Analyst Role Components of Abstract Thinking Components of Abstract Thinking Perspective Cube Perspective Cube Process Analyst as Pivot Point Process Analyst as Pivot Point Skills, Experience and Personal Characteristics of a Process Analyst Skills, Experience and Personal Characteristics of a Process Analyst Communicating with the Business Team Communicating with the Business Team Communicating with the IT Team Communicating with the IT Team New Competency Levels for the Process Analyst New Competency Levels for the Process Analyst Action Plan Action Plan Key Issue Key Issue In organizations in which a Business Process In organizations in which a Business Process Management approach have been adopted, teams are Management approach have been adopted, teams are made up of individuals with specific responsibilities and made up of individuals with specific responsibilities and expertise (business experts (SME), architects and expertise (business experts (SME), architects and technical experts). Each team member has a perspective technical experts). Each team member has a perspective framed by and directed to achieve his or her specific framed by and directed to achieve his or her specific goals. They do not necessarily take into account the goals. They do not necessarily take into account the perspective of other team members with other perspective of other team members with other responsibilities. responsibilities. The role of the process analyst is to ensure that all The role of the process analyst is to ensure that all perspectives are represented, considered and perspectives are represented, considered and accommodated. accommodated. The Evolution of the Design Team The Evolution of the Design Team Past Roles Past Roles Data Modeler Process Modeler Data Modeler Process Modeler Entity-Relationship Process Model Entity-Relationship Process Model Entity-Relationship Process Model Entity-Relationship Process Model Attribute Model Attribute Model Attribute Model Attribute Model Data Flow Model Data Flow Model Data Flow Model Data Flow Model Logical Data Logical Data Logical Data Logical Data Functional Functional Functional Functional Model Model Model Model Decomposition Decomposition Decomposition Decomposition Physical Data Physical Data Physical Data Physical Data CRUD Matrix CRUD Matrix CRUD Matrix Model CRUD Matrix Model Model Model Dependency Dependency Dependency Meta-Model Dependency Meta-Model Meta-Model Meta-Model Diagrams Diagrams Diagrams Dictionary Diagrams Dictionary Dictionary Dictionary Services Services Services Services
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