What is Leadership?
  Leadership refers to the ability to influence other 
   people to go in a particular direction and 
   achieve a particular goal. In management, this 
   involves:
  
   Providing direction by communicating clear 
   instructions to others to ensure everyone 
   understands their roles.
  
   Setting an example: people are more inclined 
   to work hard if they see their boss doing so.
  
   Delegating work: giving subordinates the 
   responsibility for specific areas of work.
  
   Personal charisma: some leaders have an 
   indefinable quality which inspires others. This 
   is called charisma.
  Delegation (2009 Q 4 (a)
   
    Is assigning  responsibility and authority to 
    another person in order to carry out a task.
   
    A manager should ensure that this person has 
    the skills, competence and resources necessary 
    to complete the task within a stated deadline.
   
    However the ultimate responsibility rests with 
    the manager. 
     Benefits of Delegation 2009 Q4
   
    Time Management:
   The manager has more time to concentrate
    on other, more important matters.
   
    Improved work/life balance: 
   The manager does not have to do all the work so there is less 
    stress & conflict. Future managers are being trained on the 
    job.
   
    Increased employee motivation
   Workers may feel more valued, their jobs enriched and 
    morale improved leading to better productivity & possible 
    promotion. Staff can become more skilled and flexible.
  
   Tasks completed to a higher standard:
  Due to a level of personal accountability expected 
   of the person carrying out the task and their 
   special ability to do so.  
  Efficient completion of tasks:
  Manager can prioritise tasks and get the most 
   suitable people to do them.  Overall work gets 
   done much faster and more efficiently.