Plan of Presentation
     Introduction to
        Management
        Management techniques
     Characteristics of management techniques
     Classification of management techniques
     Network Analysis
     PERT
     CPM
     Management by Objectives
     Total Quality Management
     Summary
     Conclusion
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                           Introduction 
     • What is Management?
         – To co-ordinate the efforts of people 
             • to accomplish goals 
             • objectives 
             • using available resources 
             • efficiently and effectively
     • Transforming resources to utility.
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    Co-ordinating                                  Organizing 
                                                                 Planning
 Commanding 
                                                               Forecasting 
                                        Controlling 
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 Management Techniques
 Definition :
     Systematic and analytical methods used to 
     assist in decision-making, the improvement 
     of efficiency and effectiveness and in 
     particular, the conduct of the two key 
     managerial activities of planning and 
     control
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       Characteristics of management techniques:
     • Systematic :
        –Consist of  specified and often sequential methods 
          of tackling a problem, providing information for 
          decision making or improving operational 
          efficiency.
        –Ensure that  each step is carried out in prescribed 
          manner.
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