OHFT Digital Strategy              Summary of the strategy (key enabler of the Trust strategy)
          OHFT Trust Strategy 2021-26                                                  OHFT Digital Health & Care Strategy 2021-26
      Vision & Values        Strategic objectives             Digital ambitions – Digital Health approach                    Headline activities / workstreams for each ambition
                                                                                                                            Digital empowerment
                                                                                                                             Improve access & quality of digital alternatives 
                          QUALITY - Deliver the                                                                                 to face-to-face appointments
                                                                                                                             Improving self-help and online care 
                          best possible care and                                                 Digital                     Access to Personal Health Record 
                                outcomes                        Digitally-
                                                               empowered                     organisational                  Information at the point of care
                                                                                                 culture                     Apps, website, wearables and home devices
     Outstanding                                                 People
                                                                                                                            Digital culture
      care by an                                                                                                             Digital innovation to support Quality 
     outstanding                PEOPLE –                                                                                        Improvement
                             Be a great place                                    Patient                                     Development of digital pathways of care
         team                                                                 Experience &                                   Increasing time for care (intelligent automation)
                                 to work                                                                                    
                                                                           Health Outcomes                                      Digital leadership and confidence
                                                                                                                             Mobile and flexible working for staf
         Caring
                            SUSTAINABILITY -                                                                                Digital foundation
                                                               Building a                       Research,                    ‘Best of breed’ electronic health care record 
          Safe            Make the best use of                   digital                                                        systems
                            our resources and                                                Collaboration &                
                                                               foundation                         Insight                       Getting the basics right – devices refresh, data 
       Excellent               protect the                                                                                      centres and network infrastructure
                              environment                                                                                    Interoperability between systems
                                                                                                                             Sustainability and efficiency
                                                                                                                             Data protection and security
                              RESEARCH & 
                          EDUCATION - Become                                                                                Research, Collaboration & Insight
                          a leader in healthcare        OHFT’s *Digital Health approach refers to the use of digital         Research to reality – Continuous improvement
                                                        technologies  to  improve  access  to  healthcare,  improve  the     Innovation & Commercial development
                              research and              quality  of  health  outcomes,  and  to  enhance  the health and     Whole population insight (using ‘big data’ to aid 
                                education               wellbeing of local people                                               prevention, predict need, and improve health)
  OHFT Digital Strategy            Digitally-empowered people
           Theme                               As a patient, carer or family member…                                                        Activities
                                   I will have online options that improve     I can have online consultations (but still
     Improved access to and                                                                                                          Suite of online options
                                     and simplify access to the support I need        choose face-to-face if preferred)              Self Help & Service Portal
          choices about            I can book & change appointments online I can be signposted to other services and 
           healthcare              I can access plain English advice online       support in my local area (social prescribing)
                                  My experience of healthcare will be          I will have improved communication with             Apps, wearables, home devices
     Improved experience of          improved through digital options              healthcare staf and can give feedback on my       Tools to capture & analyse 
       healthcare services           (takes less time, more at home)               care quality                                        patient experiences / journeys
                                  I can access online resources and          
                                     suitable home devices that allow me to       I will be able to access devices and data that     Patient suite of apps
          Self-care and              manage and personalise my care               can advise on preventing ill-health, allowing     
         personalisation                                                          me to be healthier and independent for               Clinical suite of apps
                                  I can better manage and personalise the                                                           Patient Information
                                     care of someone I care for via digital       longer
                                  I only have to tell my story once to a       I am confident that information I am happy         Interoperability of systems
           Tell us once              healthcare professional and not have to       to be shared will be available to all those      ‘Record Once, Use Many 
                                     repeat it to others                           involved in my care                                 Times’
                                  I will have online access to my health      I have confidence that my personal health 
                                                                                                                                    Single Care Record
     Personal health record          record, or the record of someone I care      information is safe and secure when shared       
                                     for, and can input into it if I wish         across organisations supporting me                   Personal read/edit access
                                  I will know and be assured that only         I will know that health data will be used to      
      Using data to improve                                                                                                            Whole population health 
                                     anonymised health information is used         predict and prevent ill-health, address health      data collection & analysis
       the health of others          to improve care quality                       needs and inform clinical decision-making        Performance data
  OHFT Digital Strategy            Digital organisational culture
           Theme                                     As an employee of Oxford Health…                                                             Activities
                                   I will have better access to advice &            I will use digital tools to communicate more 
    Freeing up more time for                                                                                                               Clear pathways of care
      care (reducing admin            guidance at the point of care                     with the people I care for and can collaborate     Efficient data capture 
                                   Digital tools will reduce the time I spend on       better with colleagues                                (intelligence automation)
       time, smarter data                                                                                                                
             capture)                 admin, giving me more time to deliver care        I will be able to easily capture data at the          Efficient processes 
                                      and support my colleagues                         point  of care (improving data quality)               (streamlining)
                                   I will have real-time read & write access        I will only need to update one system with           Clinical systems that are 
                                      to patient records anytime, anywhere              my or my teams information - linked systems           fit for purpose 
        The tools needed           Our systems align with those of other 
                                      health and social care organisations              will then auto-populate                               (interoperable) and 
          to do my job                                                               I will have access to responsive ICT support            allow mobile and flexible 
                                   I will be fully mobile – having access to 
                                      apps via Office365                                and new kit when needed                               working
                                   My induction will give me a good                 I will feel I’m part of a ‘digital by default’        Regular ongoing training 
       Digital leadership             understanding of Trust systems                    organisation where senior leaders place a              and ‘digital induction’
                                   I have opportunities to develop my digital          high value on and invest in data, digital and       Visible digital leadership
         and confidence               skills and confidence, and the time to identify   technology and use these to provide better          Accurate and timely 
                                      and test new digital ways of working              healthcare and improve staf satisfaction               data
                                    I will be confident that the Trust has robust   I will have data protection training and see         
        Data protection                cyber security arrangements and high             it as key part of of patient safety                   Cyber security training
                                                                                                                                            Systems to protect staf 
          and security                 levels of IT resilience to protect patients   I can access / share data via the 
                                       and staf records                                 interoperability of our systems                       & patient confidentiality
                                   The Trust will be digitally efficient            Procurement standards will include single            
                                                                                                                                               Digital care pathways
          Sustainability           The Trust will use digital options to reduce        sign-on and interoperability requirements to        Reducing physical journeys
          and efficiency              its Co2 emissions (e.g. virtual working to        improve internal efficiencies and external          Increase clinical space
                                      reduce vehicles journeys)                         collaborations                                      Procurement standards
  OHFT Digital Strategy              Research, Collaboration & Insight
          Theme                                                  Oxford Health will…                                                                Activities
                                  Actively collaborate with UK based and            Open up appropriate access to research                 Academic and research 
         Research &                  international academic and research                related software to conduct required levels             collaborations
                                     institutions / networks to develop and             of statistical and qualitative  analysis –           Improve access to research 
        Collaboration                apply pioneering new methods to solve              making available: remote log-in, and                    software and systems
                                     established or emerging problems                   remote editable access within Sharepoint
                                 Increase its capabilities to predict and/or        Use machine learning, intelligent                      Intelligent automation
                                    improve early diagnosis to prevent or slow          automation, advanced analytics, data                 Development of the Trust’s 
     Whole population               the onset of ill-health, and reduce the future      science, risk stratification (identifying high-         BI platform and data 
     insight (prediction            need for more urgent care. Focus areas will         risk people and groups).                                analytics capabilities
      and prevention)               include onset of dementia, and working with   Use Population Health Management                          Shared Care Records
                                    young people to improve school-based                analytics will help to identify and priorities       Development of Clinical 
                                    mental wellbeing support.                           healthcare planning and decision-making                 Interactive System
                                  Explore options for strategic relationships        Use digital opportunities as a ‘common               
         Commercial                                                                                                                             Explore new commercial 
        development                  across industry and academia – focused on           ground’ for partnership-working focused                relationships focused on 
                                     innovation to improve health outcomes               on collaboration and integration.                      healthcare innovation
                                  Improve the collection, quality and              Achieve interoperability of systems and data           
                                                                                                                                                Accurate and timely data
                                     triangulation of diverse data sources              sets (CareNotes & UK CRIS)                           Clear pathways of care
          Data-rich                  (data sets, trials, records, patient           Continue to secure confidentiality of patient           Clear understanding of flow 
          decisions                  feedback) to provide greater insight with          records by improving early anonymisation                with alerts and triggers
                                     which to make decisions, for example               of information and ensuring that data                Development of outcomes 
                                     prescribing of medicines.                          remains non-identifiable across systems.                tracking and reporting
  OHFT Digital Strategy           Building a digital foundation
         Theme                                               Oxford Health will…                                                         Activities
                              Align and improve IT infrastructure, systems, devices and services so that the maximum              Secure, reliable 
      IT infrastructure          benefit of digital opportunities can be realised. The Trust will achieve higher HIMSS levels        infrastructure
                                 (Healthcare Information and Management Systems Society) over the life of this strategy.           Higher HIMSS levels
                              Provide new resilient, reliable and expandable capacity to meet the growing needs of the           Install and commission 
     Data centre servers         Trust. The Data Centre will be physically and Cyber secure, protecting the Trust’s Information      new IT data equipment
          & storage              assets                                                                                           Migrate services to new 
                                                                                                                                     Data Centre 
                              Implement a 5-year rolling refresh for workforce IT devices - refreshing 20% per annum of the      Provide devices for staf 
                                 current IT device estate, providing Staf with IT equipment capable of dealing with the              that meet their needs and 
       Devices refresh           demands modern application and systems require                                                      worker style and are 
                                 replacing desktop devices with laptops and mobile devices where possible to enable a more           modern, efficient and 
                                 mobile workforce, better equipped to take full advantage of digital ways of working                 reliable
                                                                                                                                 Ensure reliable, efective 
                                 Update and improve Wi-Fi provision at Trust sites - providing greater coverage and more 
       Wi-fi provision           reliable access to our network for patients, staf and partners                                      and high-speed access 
                                                                                                                                     across all Trust sites
                              Develop integration of systems to be able to share data between them, improving workflow            Interoperability between IT 
      Interoperability - 
          access to              efficiency and interoperability work with current and future suppliers to implement single          systems
                                 sign on capability to core systems implement self-service support for the workforce,              Delivery of clinical & 
    information, systems 
       & applications            reducing time spent by staf seeking advice and assistance for common issues or tasks e.g.           patient portals
                                 self-service password reset                                                                       Information as intelligence