Learning outcomes
   At the end of the session participants will be able to:
   • Recognise the principles behind using transformational 
    leadership to help organisations achieve change
   • Reflect on their leadership style and ability to enact 
    continuously quality improvement
   • Discuss how to empower staff to make quality improvement a 
    part of their day job
   • Identify potential quality improvement tools that can be used: 
    “EVERYONE IN 
    HEALTHCARE 
    SHOULD HAVE TWO 
    JOBS: TO DO THE       Maureen Bisognano
                          Chief Executive Officer
    WORK AND TO           Institute for Healthcare
                          Improvement
    IMPROVE HOW THE       2012
    WORK IS DONE.”
    …the Chief Executive of NHS England 
       has called for ‘the unleashing of 
    creative energy and the mobilising of 
        collective action’ for change…                       …the Chief Executive
                                                         of Monitor advocates ‘turbo-
                 …commentators warn that the            charging’ change in the NHS… 
                   NHS must ‘change or die’…
                                                           …the NHS Leadership
           …the King’s Fund concludes                 Academy advocates ‘collective’ 
        that the greatest transformational            leadership styles, shifting power 
         force for change will come from              to front line staff and patients…
                 within the NHS…
        
  Continuous improvement                                              Team
   Can it work?                                                          Sky
   ‘Performance by the aggregation of marginal gains’
        – It means taking the 1% from everything you 
           do; finding a 1% margin for improvement in  
           everything you do
        – If a mechanic sticks a tyre on, and someone 
           comes along and says it could be done 
           better, it's not an insult - it's because we are 
           always striving for improvement
   http://www.teamsky.com/article/0,27290,17547_5792058,00.html#FYXpi3JIGadPVtaX.99
   http://blog.bufferapp.com/what-would-happen-if-you-improved-everything-by-1-the-
   science-of-marginal-gains