1. Briefly describe the five key elements of leadership.
         2. Identify and define the managerial leadership skills.
         3. List the ten managerial roles based on their three categories.
         4. Explain the interrelationships among the levels of leadership analysis.
         5. Describe the major similarity and difference between the trait and 
                  behavioral leadership theories.
         6. Discuss the interrelationships between trait and behavioral leadership 
                  theories and contingency theories.
         7. Define the key terms in this chapter.
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–2
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–2
                          Leadership Is Everyone’s Business
                          Leadership Is Everyone’s Business
               • Leadership is one of the oldest domains of 
                    management research.
               • Leadership is a widely debated and discussed 
                    topic with extensive business press coverage.
               • Effective global leaders are a vital asset for 
                    organizations as a competitive advantage.
               • Effective leadership makes a positive difference 
                    in people’s lives, group functioning and the 
                    success of organizations.
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–3
                                                             Defining Leadership
                                                              Defining Leadership
               • Leadership
                       Has no one universal definition, but rather it has many 
                              different definitions
                       Is complex and thus hard to define
                       Is the influencing process of leaders and followers to 
                              achieve organizational objectives through change
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–4
                                                           The Role of Influence
                                                           The Role of Influence
               • Influence
                       Is the process of a leader communicating ideas, 
                              gaining acceptance of them, and motivating followers 
                              to support and implement the ideas through change
                       Is the essence of leadership
               • How Do Managers and Leaders Use Influence
                       Managers may influence through coercion
                       Leaders influence by gaining followers’ commitment 
                              and enthusiasm
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–5
                        Characteristics of Effective Leaders
                        Characteristics of Effective Leaders
               • Know when to lead and when to follow
               • Influence followers to support organizational 
                    objectives and interests
               • Provide direction
               • Set challenging objectives and lead the charge 
                    to achieve them
               • Influence change for continual improvement
               • Enjoy working with people and helping them 
                    succeed
       © 2013 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted 
       in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.                                                                                 1–6