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Learning Objective 4
• LO 4 Apply concepts and philosophies of
organisational behaviour to a given business
situation
Contingency Models of Leadership
• The emphasis on contingency models of leadership
is based on a recognition that when a leader who
certain traits or who can perform in certain ways is
not necessarily going to be effective.
• Leadership demands that one takes into account
the situation or context in which leadership is
exercised.
• The effectiveness of a leader who has certain traits
or performs in a certain manner depends on, or is
contingent on the situation or context.
Fiedler’s Contingency Model
• Fred Fiedler’s model helps to explain why a
leader may be effective on one situation and
ineffective in another. It also explains which kinds
of managers are likely to be most effective in
which situations.
• His theory proposes that effective groups depend
upon a proper match between the leader’s style
of interacting with subordinates and the degree
to which the situation gives control and influence
to the leader (Robbins, 2001)
Fiedler’s Contingency Model
• He proposes that the style of the leader, i.e.,
the manager’s characteristic approach to
leadership, can influence his effectiveness. He
describes two basic leader styles:
–Relationship-oriented
–Task-oriented
Relationship-Oriented Leaders
• They are primarily concerned with developing good
relationships with their subordinates and to be
liked by them. High-quality interpersonal
relationships with subordinates is their focus (Jones
& George, 2015).
• Fiedler developed the Least Preferred Co-worker
(LPC) questionnaire with 16 contrasting adjectives.
Respondents were asked to identify the one person
they least enjoyed working with by rating him/her
on a scale of 1 to 8 for each of the 16 adjectives.
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