170x Filetype PPTX File size 0.50 MB Source: mwf.fiu.edu
Course Outline and Objectives Session 1: • Strategic planning tools, language and models being used today • Case study: Ann Storck Center, Ft. Lauderdale • Small group discussions Your Strategic Plan: • Work one-on-one with instructors • Instructors are available for individual consultation throughout the week and via phone and e-mail. Session 2: • Review required readings • Short presentations • Conducting performance measurements and a balanced scorecard • Taking what you have learned back to your organization An Outside Set of Eyes Case Study: The Ann Stork Center Servicing the developmentally disabled Located Ft. Lauderdale The Ann Storck Center • Hired the FIU Florida Institute of Government as a consultant • not necessary to hire consultant to get “big picture perspective” • Goal: to develop a strategic and marketing plan • What we do and how we do it; fundamentals and means An Outside Set of Eyes Central Issue: • Senior management and board’s perceived need to review “the big picture” • Most felt like they were facing a pivot point • Disengagement of board • Appointed accounting firm recommended getting an “outside set of eyes" • Operating deficits required offsetting contributions An Outside Set of Eyes What was accomplished: • Developed a strategic planning tool that lead to a business plan rather than a marketing plan • A 3-5 year plan is realistic; no more than that • Provided a document that no one could “avoid” • Sometimes it is easier to accept coming from the “outside”
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