381x Filetype PPTX File size 0.27 MB Source: med-health-eu.net
WHAT IS HEALTH SERVICE MANAGEMENT (HSM)?
HSM is the field relating to leadership, management, and administration of
public health systems, health care systems, hospitals, and hospital networks
in both metropolitan and rural areas
ERASMUS+ Programme – MED - HEALTH Project number:561748-EPP-1- 2015-1-PSEPPKA2-CBHE-JP
WHAT IS A HEALTH SERVICE MANAGER?
An administrator or health professional with special training and skills in
management who is concerned with the planning and provision of health
services and with managing performance. Doctors, nurses, and others may
fill such posts, sometimes combining them with professional appointments
ERASMUS+ Programme – MED - HEALTH Project number:561748-EPP-1- 2015-1-PSEPPKA2-CBHE-JP
THE ROLE OF THE HEALTH SERVICES MANAGER
Varied and integrated, depends upon the area worked in:
main roles:
Human Resource Management
Operational Management
Financial Management
Project Management (increasingly
ERASMUS+ Programme – MED - HEALTH Project number:561748-EPP-1- 2015-1-PSEPPKA2-CBHE-JP
THE ROLE OF THE HEALTH SERVICES MANAGER
Specific tasks associated with each management function:
Human Resource Management
• Personal development of staff, rostering including staff mix, annual
and sick leave management, skills maintenance and up-skilling of
staff and staff development
Operational Management
• Operational activity meets required National Safety Standards
• Clinical governance, quality assurance
• Meeting Key Performance Indicators (KPIs)
• Managing and dealing with issues on a daily basis
ERASMUS+ Programme – MED - HEALTH Project number:561748-EPP-1- 2015-1-PSEPPKA2-CBHE-JP
THE ROLE OF THE HEALTH SERVICES MANAGER
Specific tasks associated with each management function:
Financial Management
• Delivery of services within budget constraints, managing and ordering
stocks, financial planning for the given year.
Project Management (increasingly prevalent)
• Health reform activities involving considerable project and change
management
ERASMUS+ Programme – MED - HEALTH Project number:561748-EPP-1- 2015-1-PSEPPKA2-CBHE-JP
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