How Would Stronger 
       Onboarding Efforts Assist the 
       Department?
     –Promotes better teamwork and loyalty to supervisors 
       and their units
     –Promotes greater job satisfaction and better morale for 
       everyone (i.e. unit does not have to continually pick up 
       the slack when someone vacates, etc.)
     –All of these reasons (and more) will create less work for 
       supervisors if thoughtful onboarding practices are 
       effectively and consistently implemented
     –However, there must be clear expectations 
       communicated by upper management if this is to be 
       successful
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    Onboarding Defined
   • Onboarding is a process in which new 
     employees are assimilated into the workplace 
     and given the tools and knowledge to 
     become successful
   • True onboarding should begin the moment a 
     new staff accepts an offer and throughout the 
     first year (not just the first few days)
   • While supervisors/managers are a critical 
     component of the process, good onboarding 
     involves the entire unit to be successful
   • The new employee also shares a significant 
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     responsibility in making his/her onboarding a 
     success
        A Special Word About Gen 
        Y and Onboarding…
   • While all new staff anticipate being 
      onboarded to some degree, most Gen Y 
      will expect an even more concerted effort 
      because
      –They often see the workplace as their new “home” 
        and view supervisors as their surrogate “parent”
      –They will expect an interest in their continual growth 
        and development, and they will look forward to 
        regular feedback and help with adjusting
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        A Special Word About 
        Onboarding and Gen Y…
    • They will appreciate any efforts 
      management makes that shows they are 
      “keeping score” of their successes via 
      good onboarding since they have been 
      raised with a “benchmark” mentality
    • Gen Y expects autonomy as well as 
      structure—if management does not show 
      them that they care through a structured 
      program with milestones, regular 
      conversation, and other techniques, we will 
      have a hard time with long term retention
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    What Will Training 
    Cover?
   • What are some supervisors/managers not 
     doing in terms of onboarding?
   • What exactly is onboarding and why should 
     supervisors/managers invest the time?
   • What is the psychology of new staff?
   • What is onboarding versus orientation?
   • What can supervisors/managers do to properly 
     onboard staff before they arrive and 
     throughout their first year?
   • What can supervisors/managers do when 
     someone in their unit is uncooperative?
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