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MEANING OF MARKETING
ENVIRONMENT
Marketing environment consists of all those
internal and external forces which affect the
marketing strategies. Modern marketer
realizes that environmental scanning would
provide them with continuous interaction
between the customers and the business
they are in.
According to Philip Kotler “ Marketing
environment as the external factors and
forces that affect a firm’s ability to develop
and maintain successful transactions and
relationships with the target customers.”
NATURE OF MARKETING
ENVIRONMENT
The marketing environment of a business firm may be
static or dynamic when the environment forces do
not show a significant change, it is termed as stable
or static environment. And when significant changes
are seen in the environment forces it is termed as
dynamic environment. But the degree and nature of
change is predictable. There are some other forces in
the environment which have considerable influences
on the marketing strategies of a firm are listed below;
(a) Increased Competition
(b) Labour unrest
(c) Social changes
(d) Technological changes
(e) Change in fashion
COMPONENTS OR FACTORS AFFECTING
MARKETING ENVIRONMENT
These forces are either internal or
external to the firm. The components of
marketing environment or the
forces/factors affecting the marketing
environment can be grouped in two
broad categories:
I. Controllable or Internal Marketing
Environment
II. Uncontrollable or External Marketing
Environment
CONTROLLABLE OR INTERNAL
MARKETING ENVIRONMENT
Marketing environment includes all factors that effect
marketing policies, decisions and operations of a
company. The internal environment of a firm
include controllable factors or variables such as
product design, branding packaging, pricing,
advertising and distribution policies of the firm. A
firm or a company can achieve its marketing
objectives by selecting a balanced Marketing Mix.
Marketing Mix The policies adopted by manufacturers
to attain success in the marketing constitute the
marketing mix. Marketing Mix is considered as an
important part of marketing system of the
company. It is controllable factor of marketing
environment.
UNCONTROLLABLE OR EXTERNAL
MARKETING ENVIRONMENT.
The external forces or factors which constitute
uncontrollable environment are divided into
two parts for the study purpose:
(i) Micro factor such as: Suppliers,
Intermediaries, Competitors, Customers and
General public
(ii) Macro Factors such as: demographic,
economic, political, Legal, Technological,
Social and Cultural.
These factors or forces influencing marketing
decision making are collectively called as
Marketing Environment.
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