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COMPANY OVERVIEW
Starbucks is an international coffee
and coffeehouse chain based in the
United States. Starbucks is one of the
largest coffeehouse company in the
world with around 11,006 stores
located in the US and more than
16,000 stores in 58 countries (early
2009)
Company History
1971-Founded in Seattle, Washington by Gordon Bowker, Jerry
Baldwin, and Zev Siegl.
1971-First Starbucks coffee shop opens in Seattle’s Pike Place
Market-coffee bean roasting company
1985- Howard Schultz becomes CEO and founds II Giornale Coffee
Company-espresso beverages using Starbucks coffee beans
1987- Changes name to Starbucks Corporation
1987-First stores outside of Seattle are opened in Chicago,
Vancouver, British Columbia.
1995-Starbucks Coffee International opens in Japan
1996-Begins selling bottles Frappuccino drinks
2002-Fourtune magazine names Starbucks as one of the “100 Best
Companies to Work for”.
2003-Acquires Seattle’s Best Coffee
Problems
What could Starbucks do to make its stores
an even more elegant “third place” that
welcomed, rewarded, and surprised
customers?
What new products and new experiences
could Starbucks provide that would uniquely
belong to or be associated with Starbucks?
How could Starbucks reach people who
strategic paths should Starbucks pursue to
achieve its objective of becoming the most
recognized and respected brand in the world?
Situation Analysis:
Corporate Level
Mission Statement
Establish Starbucks as the premier
purveyor of the finest coffee in the
world while maintaining our
uncompromising principles while we
grow.
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