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‘Copyrighted content used under the Fair Use exception for review and commentary. Copyright Disclaimer Under Section 107 of Copyright Act 1976, allowance is made for fair use for purposes such as criticism , comments, news reporting, teaching scholarship and research. What are the types of marketing research those can be undertaken by a marketer? The ESOMAR definition that we discussed in the previous lecture tells us that there are basically two reasons for conducting marketing research and using its results for decision making. The first reason is that marketing research helps marketers identify threats and opportunities. Secondly, marketing research results contribute a lot for generating and refining marketing actions. Based on this only, we can classify marketing research. Marketing research can be classified into problem-identification research and problem-solving research. If a marketing research study is undertaken to identify problems related to marketing management that are perhaps even if not apparent on the ground but either yet exists or there is a probability of it to crop up in future, then it is called problem identification research. Market share, market potential, brand or company image, sales analysis, market characteristics, long-range forecasting, short-range forecasting and business trends research are actually examples of problem identification research. Problem identification research helps diagnose a marketing problem by providing information about the marketing environment. Let us take for an example; if there is a declining trend in market potential then it strictly indicates that the company will definitely has a chance of facing problem in achieving the sales targets. In the same line of thought, if the market potential has growing trend but the company is losing market share then also there is a problem that exists. Social or cultural and economic trends recognized through marketing research may result in either threats or opportunities for the firm.
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