198x Filetype PPTX File size 0.85 MB Source: ysph.yale.edu
Starter List LSL hospitals were Category Example members directed to convene a Senior executive for nursing guiding coalition Nurse champion(s) for AMI care Nursing Catheterization lab nurse comprised of a diverse set Cardiac care unit nurse of staff including senior Emergency department nurse champions as well as mid- Senior executive for physicians level and front line staff Physician Physician champion(s) for AMI care involved in AMI care. Liaison with EMS Senior administrative champion Senior executive for quality Hospitals were Administra improvement encouraged to adapt this tion Quality department focal person for AMI ’starter list’ to their own Data manager context. Catheterization lab tech Technicians Emergency department tech Average coalition size was 19 members; size was not associated with success. Managing Membership Successful coalitions had a “living roster,” recognizing We have new faces, new people, and address gaps in and different roles. For instance, membership by both adding case management has a new leader and removing roles over I don’t think was involved when we time. set up the guiding coalition. We said “Hey, we need a team member for our case management to help with Over two years, the transitions in care. Okay. Perfect. turnover rate within the Here’s that person we want you to coalitions averaged 24%. work with.” That’s now a new Rate of turnover did not person and the other person has differ between more and other fish to fry. less successful coalitions. Defining Roles Within the Coalition Successful coalitions identified and endorsed members responsible for management of the group and higher-level advocacy when needed. Common roles included: Management role: one or two individuals responsible for documenting the group’s work, tracking progress, and promoting communication among members. Leadership role: two to three individuals responsible for championing the effort in the broader environment, removing barriers to progress, and taking accountability for results. These people were referred to as “sponsors,” “champions,” or “chairs.” Because these terms carry different meaning in different organizations, successful coalitions spent time clearly outlining responsibilities for these leadership roles. Successful coalitions also endeavored to define role expectations for members who were not in explicit coalition management or leadership roles. These expectations included providing candid feedback on coalition plans, contributing specific technical or clinical knowledge, and supporting implementation of resulting workplans. Facilitator Slides: Promoting Role Clarity LEADERSHIP SAVES LIVES Title Training Role Degree Departme nt
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