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Key Vocabulary Chart on page 113 Definitions throughout chapter— look for boldfaced words. Interpersonal Relationships Key Point: duration & intimacy help define interpersonal relationships & shape communication decisions Use the italicized information in the chart on page 114 to define the following: High Intimacy Low Intimacy Long Duration Short Duration Expectations in Interpersonal Social Situations Use the chart on page 115 to define the following: Formal & Informal situations Personal/Private expectations Professional/Academic expectations Strategies for Effective Communication Decisions Be Assertive Be Courteous Use Tact Be Specific Make It Relevant Strategies for Effective Communication Decisions Continued Mean It Choose the Appropriate Level of Usage Monitor Body Language Communicate with Paralanguage: Volume, Rate, Inflection
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