MODULE 18 
   SUPERVISION FOR SURVIVOR-
   CENTERED CASE MANAGEMENT
                         Gain a foundational 
                         knowledge of the 
                         purpose and function of 
                         supervision. 
                         Understand how to utilize 
    OBJECTIVES           various supervisory tools 
                         to evaluate performance. 
                          Describe the different 
                         ways in which 
                         supervision can be 
                         conducted. 
  WHAT IS SUPERVISION?
    Supervision is the ongoing, regular meeting of a supervisor 
    and a supervisee to assess and monitor skills and practice 
    in a supportive manner.
    Role of the supervisor: 
    •
    Provide support, advice, direction and quality oversight to case 
    management services 
    •
    Ensure staff are trained and prepared for their caseworker role
    •
    Be on-hand for consultation in emergency situations 
  SUPERVISION:  THREE FUNCTIONS
     Supportive : Support for practical and psychological 
    elements of the caseworker role
     Educational : Encourage reflection and exploration of the 
    work and develop new insights, perceptions, and ways of 
    working
     Administrative : The promotion and maintenance of good 
    standards of work – making good practice a standard way of 
    working
  SUPERVISION: PURPOSE
     •
     Ensure that helpers and service providers are able to put knowledge and 
     skills from training into practice
     •
     Provide staff with the opportunity to discuss their work and receive 
     constructive feedback
     •
      Provide staff with a forum to debrief—especially important to prevent 
     secondary traumatization
     •
     Monitor and manage staff stress
     •
     Provide an ongoing opportunity for staff to reflect on their personal values, 
     beliefs and behaviors and how these impact their work with survivors.
     •
     Provide further training opportunities.