190x Filetype PPTX File size 0.13 MB Source: events.educause.edu
Agenda Negotiation and Communication Negotiation Styles Impact of Emotions Culture and Context Sharing Examples and Practical Approaches Implementation Negotiation Negotiation is a dialogue intended to resolve disputes to produce an agreement upon courses of action to bargain for individual or group advantage to craft outcomes to satisfy various interests It is the primary method of alternative dispute resolution. Negotiation Negotiation involves three basic elements: Process; Behavior; Substance. Process Process: How the parties negotiate; Context; Parties involved; Tactics used; Sequence and stages; Anything missing? Behavior Behavior involves: Relationships among the parties; Communication; Styles.
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