314x Filetype PPTX File size 0.09 MB Source: dosen.ikipsiliwangi.ac.id
Writing and receiving emails has
become an inevitable part of
everyday life, both in private and
business correspondence. When
writing an email to your family or
friends, you may be as casual as you
want.
But wait, are you sure you can write a
proper business letter to your boss
or a client? There are some business
email etiquette rules and that
everyone is required to follow, even
if you are a non-native English
speaker.
1. Subject Line Says a Lot
No doubt, a subject line is the first thing a
recipient reads. The decision of whether or
not to open an email depends highly on
how the subject line looks. Make sure the
subject line is simple, specific, but catchy.
Use key words that briefly summarize the
content of your message.
“FYI” in the subject line is a commonly used
abbreviation of “for your information“.
2. Start Your Email with Greetings
There are many variations of greetings
that you can start your email with, but
the most standard ones are:
Dear Firstname Lastname
Dear Mr./Ms. Lastname
Dear Mr./Ms. Firstname Lastname
Dear Dr. Lastname
To whom it may concern
It is always important to have a
contact name, unless a recipient is
unknown ( in “to whom it may
concern” case). If needed, don’t be
shy to call and ask for the person’s
name. Some people use informal
salutations, such as “Good morning”
or “Hi“. It totally depends on how
formal your relationships are.
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