158x Filetype PPTX File size 0.09 MB Source: dosen.ikipsiliwangi.ac.id
Writing and receiving emails has become an inevitable part of everyday life, both in private and business correspondence. When writing an email to your family or friends, you may be as casual as you want. But wait, are you sure you can write a proper business letter to your boss or a client? There are some business email etiquette rules and that everyone is required to follow, even if you are a non-native English speaker. 1. Subject Line Says a Lot No doubt, a subject line is the first thing a recipient reads. The decision of whether or not to open an email depends highly on how the subject line looks. Make sure the subject line is simple, specific, but catchy. Use key words that briefly summarize the content of your message. “FYI” in the subject line is a commonly used abbreviation of “for your information“. 2. Start Your Email with Greetings There are many variations of greetings that you can start your email with, but the most standard ones are: Dear Firstname Lastname Dear Mr./Ms. Lastname Dear Mr./Ms. Firstname Lastname Dear Dr. Lastname To whom it may concern It is always important to have a contact name, unless a recipient is unknown ( in “to whom it may concern” case). If needed, don’t be shy to call and ask for the person’s name. Some people use informal salutations, such as “Good morning” or “Hi“. It totally depends on how formal your relationships are.
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