Environmental 
              Management System
                         ISO 14001
            35 searching questions and contrasting pairs of examples
               Self-assessment Work Book
           What separates the successful from the average? 
                     Jussi Moisio, Kari Tuominen
                     www.changemanager.org
                   Copyright:        Oy Benchmarking Ltd
                   Authors:          Jussi Moisio, Kari Tuominen
                   Graphics:         Lasse Malmberg
                   Cover:            Lasse Malmberg, Riku Tuominen
                   Printing:         TS-Tulostus/Digipaino
                   ISBN:             ISBN 951-9499-53-9
                   Publisher:        Benchmarking Ltd. Thanks are due to the fol-
                                     lowing partners:
                                     Excellence Finland
                                     The Finnish Association for 
                                     Human Resource Management - HENRY ry.
                                     Finnish Standards Association
                                     The Finnish Work Environment Fund
                                     The Federation of Finnish Enterprises
                                     SME Foundation
                                     Teknologiainfo Teknova.
                       © Oy Benchmarking Ltd 
                       Läntinen Pitkäkatu 18 B 45, 20100 Turku
                       Telephone and fax:    +358 2 2330 406
                       Mobile:               + 358 400 594 738
                       E-mail: kari.tuominen@benchmarking.fi
                   4 October 2003
                   ChangeManager Pro                  2
                   Well begun is 
                     half done!
                   Change is like a rocket. 
            It requires an enormous amount of energy 
                 to escape the atmosphere. 
                 After that nothing can stop it.
                           3
         ChangeManager Pro™
                Contents
                Contents
                Introduction ......................................5
                The objectives of this book ..........................6
                What does self-assessment mean for an organisation? .....7
                What can you gain? ................................8
                Environmental Management System ISO 14001 ..........9
                Some ISO 14001 definitions ........................10
                Assessment criteria and sub-criteria ...................11
                Assessment instructions ............................14
                Assessment criteria and sub-criteria ...................17
                1. Environmental Management System ...............17
                2. Management responsibility .......................31
                3. Implementation................................53
                4. Organisation and resources for environmental operation 73
                5. Checking and corrective action     ................85
                Authors........................................106
                Assessment using ChangeManager Pro software ........107
                Self-assessment questions .........................108
                ChangeManager Pro Products ......................109
                ChangeManager Pro™           4