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Food Service Employee Evaluation Employee Name: Job Title: School Site: Reporting Period: INSTRUCTIONS: Circle the rating that best describes the employee’s performance using the standards listed within each functional area. If a specific standard does not apply, circle N/A. A score of 1 or 5 requires a notation in the comments section to document specific reasoning for the score. BELOW STANDARD MEETS STANDARD EXCEEDS STANDARD NEEDS IMPROVEMENT AREA OF STRENGTH NOT APPLICABLE FOOD PRODUCTION Competencies: Maintains high standards of control for quality food production and service. Follows operational procedures for efficient and effective food production and service. PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Inconsistent food Uses trained cooking techniques to prepare Offers suggestions production quality. appealing and nutritious food. for improving operational Does not produce Follows protocol for holding, serving, portioning, procedures for food accurate food batch cooking, inventory, completing production production quantities. records, and following recipes. Volunteers to learn Disregards Checks food during preparation and service to new production procedures for food ensure quality standards are met. techniques production and documentation Organizes tasks for efficient and effective food production and service. COMMENTS: Evaluation Continued, page 2 of 5. Employee: SANITATION, SAFETY, Competencies: Maintains an environment conducive to protecting the health and well-being of the students through high levels of AND SECURITY food safely and sanitation standards. Maintains a safe facility for food preparation. PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Disregards safe food Follows safe food preparation and handling Serves as a sanitation practices procedures. role model and offers corrective actions to Does not adhere to Follows rules of time/temp compliance, and coworkers. safe work corrects deviations. procedures Indentifies, and Maintains a clean and sanitary work area. implements Ignores personal necessary hygiene & Practices safe work techniques improvements. appearance policies. COMMENTS: CUSTOMER SERVICE Competencies: Maintains high standards for the presentation and service of food in a pleasant environment PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Exhibits a negative Assists in creating a pleasant eating Uses unique tactics attitude when environment. to encourage healthy interacting with food choices. students. Handles customer complaints effectively. Adjusts service based Considers customers Is ready to serve BEFORE students arrive. on customer and and critique as an supervisor feedback. imposition. COMMENTS Evaluation Continued, page 3 of 5. Employee: TEAM WORK, Competencies: Maintains a professional relationship with coworkers, educators, and administrators. Contributes to group COOPERATION responsibilities as a team member. PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Exhibits a negative Assists coworkers as necessary in completing Instinctively assists attitude when tasks. without prompts. interacting with others. Contributes to a positive group work Always asks what can environment. be done in advance Avoids or refuses to to contribute. work with other people. COMMENTS REGULATIONS & Competencies: Maintains integrity of the meal program through compliance of all regulations. Maintains accountability of ACCOUNTABILITY recorded documentation for compliance at local, state, and federal standards. PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Unable to -Maintains student confidentiality. Serves as a role consistently identify -Identifies and ensures reimbursable model and teacher a reimbursable meals meet established regulations. for other staff in meal. -Prepares reports and records accurately in maintaining program compliance with regulations. integrity and Does not comply -Handles cash according to protocol. accountability. with policies related - Follows district, local, state, and federal to the meal regulations, policies, and procedures. program. COMMENTS Evaluation Continued, page 4 of 5. Employee: EQUIPMENT USE AND Competencies: Implements administrative policies for proper use and care of all equipment. CARE PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Operates equipment -Operates Equipment Safely. -Practices energy carelessly and - Uses equipment suitable for the task conservation unsafely. being completed. -Follows sanitation procedures when -Conducts Does not operate using and cleaning equipment. preventative and clean -Monitors equipment operation and maintenance equipment reports malfunctions. procedures. according to protocol. COMMENTS PROFESSIONAL Competencies: Performs all duties and responsibilities in an ethical and professional manner. Communicates effectively with EXCELLENCE management and other employees. Provides leadership as a team member of the school community. PERFORMANCE LEVEL BELOW STANDARD STANDARD EXCEEDS STANDARD N/A Disregards the value -Performs work-related activities efficiently with -Seeks opportunities of a diverse school limited supervision. for improving self meal program and -Interacts with others in an ethical and and performance. it’s community. professional manner. -Maintains cooperative and effective working -Strives to create a Does not maintain, relationships with others. positive image for learn, or apply new -Reports to work on time and completes tasks school nutrition. skills and knowledge according to work schedules. as needed. -Attends and participates in training activities. COMMENTS Attended _______ Hours Training
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