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The Multidivisional Structure: Theory of the M-Form
The Multidivisional Structure: Theory of the M-Form
Efficiency advantages of the multidivisional firm:
• Recognizes bounded rationality—top management has limited
decision-making capacity
• Divides decision-making according to frequency:
—high-frequency operating decisions at divisional level
—low-frequency strategic decisions at corporate level
• Reduces costs of communication and coordination: business
level decisions confined to divisional level (reduces decision
making at the top)
• Global, rather than local optimization:- functional organizations
encourage functional goals. M-form structure encourages focus
on profitability.
• Efficient allocation of resources through internal capital and labor
markets
• Resolves agency problem-- corporate management an interface
between shareholders and business-level managers.
The Divisionalized Firm in Practice
The Divisionalized Firm in Practice
• Constraints upon decentralization.
– Difficult to achieve clear division of decision making between
corporate and divisional levels.
– On-going dialogue and conflict between corporate and divisional
managers over both strategic and operational issues.
• Standardization of divisional management
– Despite potential for divisions to develop distinctive strategies and
structures—corporate systems may impose uniformity.
• Managing divisional inter-relationships
– Requires more complex structures, e.g. matrix structures where
functional and/or geographical structure is imposed on top of a
product/market structure.
– Added complexity undermines the efficiency advantages of the M-
form
The Functions of Corporate Management
The Functions of Corporate Management
Managing the —Decisions over diversification, acquisition,
Corporate divestment
Portfolio —Resource allocation between businesses.
Managing the — Business strategy formulation
individual —Monitoring and controlling business
businesses performance
Managing
linkages —Sharing and transferring resources and
between capabilities
businesses
The Development of Strategic Planning Techniques:
The Development of Strategic Planning Techniques:
General Electric in the 1970’s
General Electric in the 1970’s
Late 1960’s: GE encounters problems of direction,
coordination, control, and profitability
Corporate planning responses:
Portfolio Planning Models —matrix-based frameworks
for evaluating business unit performance, formulating
business strategies, and allocating resources
Strategic Business Units —GE reorganized around
SBUs (business comprising a strategically-distinct
group of closely-related products
PIMS —a database which quantifies the impact of
strategy on performance. Used to appraise SBU
performance and guide business strategy formulation
Portfolio Planning Models: Their
Portfolio Planning Models: Their
Uses in Strategy Formulation
Uses in Strategy Formulation
• Allocating resources-- the analysis indicates both the
investment requirements of different businesses and their
likely returns
• Formulating business-unit strategy-- the analysis yields
simple strategy recommendations (e.g..: “build”, “hold”, or
“harvest”)
• Setting performance targets-- the analysis indicates likely
performance outcomes in terms of cash flow and ROI
• Portfolios balance-- the analysis can assist in corporate
goals such as a balanced cash flow and balance of growing
and declining businesses.
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