Invoice Register Format In Excel 33546 | Warranty Request Form Us En

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Sheet 1: 00. INSTRUCTION FOR CUSTOMERS

	
	
		
 
		
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		Please follow the following steps:
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		1 .Complete the form onscreen.
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		1a. Use '01. PRODUCT + ADDITIONAL COST' tab if claim is for parts plus additional cost. 
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		1b. Use '02. PRODUCT ONLY' tab if claim is for parts only.
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		2. Please provide all information requested in the form . More detailed and accurate information provided will speed up the treatment process.
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		3. In case of 'Product + Additional Cost' claim attach copy of the following documents:
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		An installation / exchange invoice of the concerned Gates product
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		An invoice and proof of the claimed parts and associated additional costs
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		Copy of the shipping documents from the Distributor to the Installer.
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		4. Register your claim by sending the completed form by email to Gates EU Automotive Technical Center:
		

		

		

		

		

		

		

		

		

		

		

		

		

		EUTechCenter@gates.com
	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		REMARKS:
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		In case of a rejected claim, items can only be returned: 1) at the recipient expense and 2) after specifying this preference in the relevant section on the ‘Warranty Request Form’. 
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		The Technical Center team does not handle disagreements with findings provided in the ‘Returned Parts Analysis’ report.
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		Missing or incorrect data may result in rejection of your claim (claim can be re-submitted)
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		Unreadable and / or handwritten claim submissions may result in rejection of your claim (claim can be re-submitted)
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		•
		All information about Gates Warranty process is available at the Gates Highway:
		

		

		

		

		

		

		

		

		

		https://www.gateshighway.com/en/warranty
		

		

		

	
	
		•
		Gates reserves the right to dispose of the parts within ten (10) working days, in accordance with Gates destruction policies or the return of the rejected products will incur delivery charges and/or fees in the cases of:
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		1) have not stated the return shipment details (Carrier name & account);
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		2) have not stated that Gates must return rejected parts (Warranty request form incomplete);
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		3) have not wished that the parts are returned; 
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		4) Customer-commissioned pick-up of parts did not occur.
		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		After the period of ten (10) working days, the parts will no longer be on the Gates premises.
		

		

		

		

		

		

		

		

		

		

		

		

		

	



Sheet 2: 01. PRODUCT + ADDITIONAL COST

	
	
	
	
	
	
	
	
	
	
		

		

		

		Warranty Request Form
		
	
		

		

		

		
	
		

		

		

		Product + Additional Cost Claim
		
	
		

		

		

		
	
		

		Customer details - company that submits the claim to Gates
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Customer name
		

		

		

		

		

		

		

	
	
		

		Customer number
		

		

		

		

		

		

		

	
	
		

		Customer street
		

		

		Customer claim number
		

		

	
	
		

		Customer village
		

		

		Customer contact name
		

		

	
	
		

		Customer postal code
		

		

		Contact phone number
		

		

	
	
		

		Customer country
		

		

		Contact e-mail address
		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Please be aware that rejected claims will be returned on Customer's cost. If you wish to have the parts returned please provide us your carrier and carrier account number below so we can book the return of your claim in case it was rejected. 
		

	
	
		

		

	
	
		

		Do you want the claimed parts to be returned in case the claim is rejected? (YES / NO)
		Yes
		

	
	
		

		If YES please provide:
		

		

		

		

		

		

		

	
	
		

		Carrier name
		

		

		Carrier account number
		

		

	
	
		

		Gates reserves the right to dispose of the parts within ten (10) working days, in accordance with Gates destruction policies or the return of the rejected products will incur delivery charges and/or fees in the cases of:
		

	
	
		

		

	
	
		

		1) have not stated the return shipment details (Carrier name & account);
		4) Customer-commissioned pick-up of parts did not occur.
		

	
	
		

		2) have not stated that Gates must return rejected parts (Warranty request form incomplete);
		After the period of ten (10) working days, the parts will no longer be on the Gates premises.
		

	
	
		

		3) have not wished that the parts are returned; 
		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Installer details - company that installed the parts on the vehicle
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Installer name
		

		Installer has extended warranty (YES / NO)
		No
		

	
	
		

		Installer street
		

		

		

		

		

		

		

	
	
		

		Installer village
		

		

		

		

		

		

		

	
	
		

		Installer postal code
		

		

		

		

		

		

		

	
	
		

		Installer country
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Claim details
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Gates product
		

		Gates part number
		

		Quantity
		1
		

	
	
		

		Claim description
		

		

	
	
		

		Also ensure you provide us a copy of the following documents:
		

		Please fill in the currency and additional cost amount claimed, exclusive V.A.T. 
		

	
	
		

		
 
		
		Labor Cost
		

		

		EUR
		

	
	
		

		Misc. Parts Cost (should not include Gates claimed products) 
		

		

		EUR
		

	
	
		

		Total Claim
		0.00
		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Vehicle details
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	
	
		

		Make
		

		

		Mileage at installation
		

		

	
	
		

		Model
		

		

		Mileage at failure
		

		

	
	
		

		Year
		

		

		Date of installation
		

		

	
	
		

		Fuel
		

		

		Date of failure
		

		

	
	
		

		CC
		

		

		

		

		

		

		

	
	
		

		Engine Code
		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

	

 
 
 




Sheet 3: 02. PRODUCT ONLY

	
	
	
	
		

		

		

		Warranty Request Form
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		Product Only Claims
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer details - company that submits the claim to Gates
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer name
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer number
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer street
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer village
		

		Customer contact name
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer postal code
		

		Contact phone number
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Customer country
		

		Contact e-mail address
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Please be aware that rejected claims will be returned on Customer's cost. If you wish to have the parts returned please provide us your carrier and carrier account number below so we can book the return of your claim in case it was rejected. 
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Do you want the claimed parts to be returned in case the claim is rejected? (YES / NO)
		No
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		If YES please provide:
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Carrier name
		

		Carrier account number
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Gates reserves the right to dispose of the parts within ten (10) working days, in accordance with Gates destruction policies or the return of the rejected products will incur delivery charges and/or fees in the cases of:
		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		1) have not stated the return shipment details (Carrier name & account);
		4) Customer-commissioned pick-up of parts did not occur.
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		2) have not stated that Gates must return rejected parts (Warranty request form incomplete);
		After the period of ten (10) working days, the parts will no longer be on the Gates premises.
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		3) have not wished that the parts are returned; 
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

		

	
	
		

		Claim details
		Installer details - company that installed the parts on the vehicle
		Vehicle details
		
	
		Line 1
		Customer claim number
		Gates product
		Gates part number
		Quantity
		Claim description
		Installer name
		Installer street
		Installer village
		Installer postal code
		Installer country
		Installer has extended warranty (YES / NO)
		Make
		Model
		Year
		Fuel
		CC
		Engine Code
		Mileage at installation
		Mileage at failure
		Date of installation
		Date of failure
	
	
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		20

The words contained in this file might help you see if this file matches what you are looking for:

...Sheet instruction for customers please follow the following steps complete form onscreen a use product additional cost tab if claim is parts plus b only provide all information requested in more detailed and accurate provided will speed up treatment process case of attach copy documents bull an installation exchange invoice concerned gates proof claimed associated costs shipping from distributor to installer register your by sending completed email eu automotive technical center eutechcenter gatescom remarks rejected items can be returned at recipient expense after specifying this preference relevant section on lsquo warranty request rsquo team does not handle disagreements with findings analysis report missing or incorrect data may result rejection resubmitted unreadable handwritten submissions about available highway httpswwwgateshighwaycomenwarranty reserves right dispose within ten working days accordance destruction policies return products incur delivery charges andor fees cases ...

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	Warranty Request Form
	Warranty Request Form
	Product + Additional Cost Claim
	Product + Additional Cost Claim
Customer details - company that submits the claim to Gates

Customer name
Customer number
Customer street		Customer claim number
Customer village		Customer contact name
Customer postal code		Contact phone number
Customer country		Contact e-mail address

Please be aware that rejected claims will be returned on Customer's cost. If you wish to have the parts returned please provide us your carrier and carrier account number below so we can book the return of your claim in case it was rejected.

Do you want the claimed parts to be returned in case the claim is rejected? (YES / NO)			Yes
If YES please provide:
Carrier name		Carrier account number
Gates reserves the right to dispose of the parts within ten (10) working days, in accordance with Gates destruction policies or the return of the rejected products will incur delivery charges and/or fees in the cases of:

1) have not stated the return shipment details (Carrier name & account);		4) Customer-commissioned pick-up of parts did not occur.
2) have not stated that Gates must return rejected parts (Warranty request form incomplete);		After the period of ten (10) working days, the parts will no longer be on the Gates premises.
3) have not wished that the parts are returned;

Installer details - company that installed the parts on the vehicle

Installer name	Installer has extended warranty (YES / NO)		No
Installer street
Installer village
Installer postal code
Installer country

Claim details

Gates product	Gates part number		Quantity	1
Claim description
Also ensure you provide us a copy of the following documents:	Please fill in the currency and additional cost amount claimed, exclusive V.A.T.
	Labor Cost				EUR
	Misc. Parts Cost (should not include Gates claimed products)				EUR
Total Claim	0.00

Vehicle details

Make		Mileage at installation
Model		Mileage at failure
Year		Date of installation
Fuel		Date of failure
CC
Engine Code

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