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Sr. Document Reference Page No. Clause No. Description in Tender Clarification Sought by Vishal @ auction tiger
1 SCOPE OF WORK 4 5.1.5 The system should provide for Ref. to point please confirm about any specific
generation of various standard customized report banks needs?
MIS reports as well as
customized reports as per
NABARD’s demand.
2 SCOPE OF WORK 4 5.1.6 Point is missing Please confirm the point
3 Support and operations 7 5.2.11 The selected bidder should be Ref. to this point as per normal practice, requirement
willing to send gathering process is done online as doing it physically
Engineer/Developer to offices is not feasible each tender wise. please note one
all over India of NABARD dedicated manager as single point of contact will
/Head Office in Mumbai, for ensure on time support to NABARAD. We hope this
requirement gathering for will suffice the purpose, please confirm?
each Tendering event. All e-
Procurement related queries
should be addressed by the
support Engineer. The
successful bidder should
depute a dedicated
Manager as a single point
of contact for NABARD
throughout the contract
period.
4 FUNCTIONAL 23 4.2 Percentage rate Tender – with Referring to this point, Please explain whether
REQUIREMENTS quote in % of the estimated Estimated Amount would be displayed to Bidder?
cost
5 Tender NOTICE CREATION24 4.3 It must be capable of floating Referring to this point ,Tender notice would be
Tender notice in uploaded as and Tender or Notice can be uploaded in
.pdf,.doc/.docx /.jpeg and specified format along with Tender notice?
other preferred formats.
6 Tender NOTICE CREATION24 4.3 System should allow Archival Referring to this point please explain us, Where tender
of Tenders and allow retrieval data need to be stored?
when Required.
7 System Security and Complia29 4.17 Point NoThe system should provide Ref. to point please confirm about this point ans
automatic alert in the form of process in details?
daily exception report in case
if any data/s distortion is
noticed while posting Tenders
8 System Security and Complia29 4.17 Point NoThe system should provide IF bank is uploading any tender document on system,
check to detect and alert please confirm how system will know that pages are
about missing pages to the missing? As per practice only bidding form and NIT
Tenderer, if any. gets created in the e-tendring system rest all the
document gets uploaded. We hope this will suffice the
purpose. in case of any change bank can upload the
corrigendum.
9 SCOPE OF WORK 4 5.1.8 NABARD may opt to start with Ref. to tender is called for e tendering service. We
one or few modules but request bank to confirm about what other modules
reserves the right to utilize all bank will required in future in details, this
modules at a later stage at the information will help us deciding upon the cost of per
price quoted in the module, per event and per tender?
commercial bid without any
extra/
10 SCOPE OF WORK 4 5.1.12 The bidder will assist Please confirm what kind of assistance is required, as
NABARD in getting service provider does not have any control over CPPP
registration with CPPP for portal?
publication of
Tenders/Tenders/Notices etc.
11 E-AUCTION 27 4.12 System should have the We request bank to remove this point as reverse
provision to conduct reverse auction is only used for online negotiation on pricing.
auction on Cost-cum-Quality Still if is there any requirement please confirm the
method and it should be process in detail, this information will help us
configurable as per NABARD's projecting the cost of project.
requirement
29 4.17 Point NThe e-procurement solution Please confirm about WEB and Press tenders, what
has also been customized to kind of customization is expected ?
process all types of Tenders
viz.Limited, WEB, WEB and
Press etc. as well as Single /
two bid.
13 System Security and Complia30 4.17 Point NThe system should have a Ref. to this point please confirm about Third party
third party audit conducted audit requirement, as our software is already certified.
before first putting it to public In case of any requirement in future for third party
use (as per statutory audit for NABARD Banks e-Procurement portal and if
requirement and also as per it is required by Bank, we hope bank will bear the cost
the requirements of e-Tender of it.
processing
14 E-PAYMENT 32 - The solution should be capable Ref. to point please confirm about the Bank, NABARD
15 Annexure-III 33 to receive the payment via e- is looking for payment gateway option. Also confirm
payment as well as offline about does NABARD has its own payment gateway?
16 PRICES 47 16.3 If at any time during the This clause should not be applicable. As per normal
period of contract, the Service practice different customer has different requirement
Provider offers services for similar or other kind of business requirement. as
similar in nature to any other commercials are decided on the basis of requirement.
customer, at prices lower than Forcing service providers to match the other
those chargeable under this customers prices is not feasible where requirement for
contract, Page | 48 then the number of tenders is different for same service?
service provider shall extend
such reduced prices to
NABARD with immediate
effect.
17 PROCEDURES FOR CHANGE48 18.1 During the installation and please also confirm about for any new customization ,
configuration of the how service provider will get the payment from bank?
E_PROCUREMENT
SOLUTION FOR NABARD, if
the Service Provider observes
that any new requirement
which is not specific or
intended by this Contract has
been stipulated by NABARD
while approving the
specifications, purchase
requisitions, other documents
etc. it shall verbally discuss
the matter with the
representatives of NABARD.
18 PROCEDURES FOR CHANGE48 18.4 If it is mutually agreed that Ref. to this point 10% as penalty is on very higher
such requirement constitutes side, it should be below 2-3% normal practice. We
a “Change Order” then a joint request bank to reduce this.
memorandum will be prepared
and signed by the Service
Provider and NABARD to
confirm a “Change Order” and
basic ideas of necessary
agreed arrangement.
19 SCOPE OF WORK 4 5.1.9 The Bidder should provide Do we need to provide support / helpdesk at
Support and helpdesk services NABARD's premises?? If yes then kindly confirm how
/ training on connectivity & many resources are to be deployed and software &
other technical issues while hardware peripherals for onsite resources will be
conducting the online provided by NABARD or Vendor??
Tender/bid events without any
additional cost.
20 SCOPE OF WORK 4 5.1.11 The selected bidder shall Do we need to provide a training to Admin users of the
provide Training to application online (through call / webex) or offline
Administrators and Users of (office premises)?? Also, kindly share locations and
the Application as well as number of users for which training is to be imparted.
providing training to the
prospective Service Providers
during each Event.
21 SCOPE OF WORK 7 5.2.11 Support and operations: The Do we need to depute a dedicated manager at
selected bidder should be NABARD's premises?? If yes, the kindly confirm
willing to send whether NABARD will provide office space, computer
Engineer/Developer to offices hardware and software peripherals, phone, internet,
all over India of NABARD printer, etc.. to the user for doing e-Procurement daily
/Head Office in Mumbai, for activity on daily basis.
requirement gathering for
each Tendering event. All e-
Procurement related queries
should be addressed by the
support Engineer. The
successful bidder should
depute a dedicated Manager
as a single point of contact for
NABARD throughout the
contract period.
22 General - - Kindly confirm NABARD or Pl confirm.
Vendor will do (Indent, Tender,
Auction, PO, etc...) creation,
editing, publishing activity in
Indent to PO.
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