Best Practices for submitting Invoices to HP entities in Asia Pacific
                   Index
                         Objectives 
                         OB10 Invoicing 
                        Information to be provided on the invoices billed to HP
                               Singapore 
                               Australia 
                               New Zealand 
                               United States  
                               Canada 
                               United Kingdom  
                               Ireland 
                               Germany 
                               France 
                               Netherlands 
                               Spain 
                         Points to Remember 
                         Procedure to get the invoices re-processed 
                               Invoice returned to supplier 
                               Invoice submitted with wrong/missing information 
                   Objectives:
                   To ensure:
                         Speedy and Accurate processing of Invoices
                         Better On-Time Payments.
                                                        HP Restricted
                                                                                                                                     
                   OB10 e-invoicing:
                         HP has joined OB10 electronic invoice delivery network run by OB10 Sdn 
                          bhd to
                                 Increase efficiency
                                 Improve cycle time in the invoicing process
                         Features of OB10 invoicing include:
                                 Compliance to local tax regulations
                                 Removal of paper from Invoicing process
                                 Economy as compared to paper invoicing etc.
                       Point to be noted:
                       Invoices submitted through OB10 should not be sent again or faxed to the 
                       local mail room or HP Customer Response Center.
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                       Essentials to be provided on invoices billed to HP in Singapore
                                Invoice Number
                                Invoice Date
                                HP Bill to Name and Address
                                HP Purchase Order Number, where applicable.
                                In case of a Non PO invoice, Requestor Name (HP Contact) along 
                                   with the telephone #.
                                Currency of the invoice.
                                                        HP Restricted
                                                                                                                          
              Supplier’s SGD equivalent of net amount, tax amount and gross 
               amount and exchange rate for those suppliers who charge in Non-
               SGD currency.
              The Supplier’s name, preferred remit to address or bank details
              Gross Amount and Tax Amount.
              Description of goods/services, supplier’s part numbers if 
               applicable.
              The word "Invoice" or "Tax Invoice" (compulsory if you are 
               registered for GST) or "Credit Note" (if you are sending a credit 
               note), whichever is applicable.
              The line item details on the invoice (quantity, unit price) should 
               match the line items on the purchase order
              The amount of cash discount offered, if applicable
              If sending a credit note, please indicate the invoice number*, 
               invoice date*, and the reason for the credit, which is being credited
               in addition to the above details.
        * If the credit note relates to several tax invoices and it is NOT possible to match the credit
        to a particular tax invoice issued previously, it is not necessary for the credit note to 
        indicate the (i) original invoice number and (ii) invoice date, in this case. The reason for 
        the credit IS STILL REQUIRED.
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          Essentials to be provided on invoices billed to HP in Australia
            Invoice Date
            Invoice Number
            HP Bill to Name and Address
            HP Purchase Order Number, if applicable
            In case of a Non PO invoice, Requestor Name (HP Contact) along with 
             the telephone number
            Currency of the invoice
            The Supplier’s name, preferred remit to address or bank details 
            ABN(Australian Business Number) of the supplier
            Gross Amount and Tax Amount
                       HP Restricted
                                                                                                                          
            Description of goods/services, supplier’s part numbers if applicable
            The term “Tax Invoice” to be prominently stated on the invoice
            The line item details on the invoice (quantity, unit price) should match 
             the line items on the purchase order
            If sending a credit note, please indicate the invoice number, invoice 
             date, PO number and the reason for the credit, which is being credited 
             in addition to the above details (please provide your HP 
             Contact/requestor’s name who can be contacted in case of any queries)
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          Essentials to be provided on invoices billed to HP in New Zealand
            Invoice Date
            Invoice Number
            HP Bill to Name and Address
            HP Purchase Order Number, where applicable
            In case of a Non PO invoice, Requestor Name (HP Contact) along with 
             the telephone number
            Currency of the invoice
            The Supplier’s name, preferred remit to address or bank details 
            Gross Amount and Tax Amount
            Description of goods/services, supplier’s part numbers if applicable
            The term “Tax Invoice” to be prominently stated on the invoice
            The line item details on the invoice (quantity, unit price) should match 
             the line items on the purchase order
                       HP Restricted