WHITE PAPER  
         THE DEVELOPMENT AND PROMOTION 
             OF TOURISM IN SOUTH AFRICA 
                                                           
                 GOVERNMENT OF SOUTH AFRICA  
         DEPARTMENT OF ENVIRONMENTAL AFFAIRS AND 
                            TOURISM 
                                                           
                              MAY, 1996 
                                                           
                        Table of contents  
            Abbreviations 
            Definition of Terms 
            The Policy Formulation Process 
        PART I: THE ROLE OF TOURISM IN SOUTH AFRICA  
            1.1 South Africa's Tourism Potential 
            1.2 Role in the Economy 
            1.3 Recent Performance 
        PART II: THE PROBLEMATIQUE 
            2.1 A Missed Opportunity 
            2.2 Key Constraints 
        PART III: TOWARDS A NEW TOURISM  
          3.1 Tourism and the RDP 
          3.2 Why Tourism? 
          3.3 Any Kind of Tourism? 
          3.4 Responsible Tourism 
          3.5 Effects of Irresponsible Tourism 
       PART IV VISION, OBJECTIVES AND PRINCIPLES 
          4.1 Vision 
          4.2 Guiding Principles 
          4.3 Critical Success Factors 
          4.4 Key Objectives 
          4.5 Specific Targets 
       PART V: IGNITING THE ENGINE OF TOURISM GROWTH  
          5.1 Safety and Security 
          5.2 Education and Training 
          5.3 Financing Tourism 
          5.4 Investment Incentives 
          5.5 Foreign Investment 
          5.6 Environmental Conservation 
          5.7 Cultural Resource Management 
          5.8 Product Development 
          5.9 Transportation 
          5.10 Infrastructure 
          5.11 Marketing and Promotion 
          5.12 Product Quality and Standards 
          5.13 Regional Cooperation 
          5.14 Youth Development 
       PART VI: ROLES OF THE KEY PLAYERS 
          6.1 Role of the National Government 
          6.2 Role of the Provincial Government 
          6.3 Role of Local Government 
          6.4 Role of the Private Sector 
          6.5 Role of Labour 
          6.6 Role of Communities 
          6.7 Role of Women 
          6.8 Role of NGOs 
          6.9 Role of the Media 
          6.10 Role of Conservation Agencies 
       PART VII ORGANISATIONAL STRUCTURE 
          7.1 Ministry of Environmental Affairs and Tourism 
          7.1.1 Department of Environmental Affairs and Tourism 
          7.2 National Tourism Organisation 
          7.2.1 Responsibilities of National Tourism Organisation 
          7.2.2 Representation and Reporting Relationships 
          7.2.3 Committees of the Board 
          7.2.4 Establishment of the National Tourism Organisation 
          7.3 Provincial Tourism Organisations 
                  7.4 The Way Forward 
                                                                                       
                                      Abbreviations 
            CBO       Community-based Organisation 
            DTI       Department of Trade and Industry 
            EU        European Union 
            FIT       Foreign Independent Tourists 
            GDP       Gross Domestic Product 
            GEM       Group for Environmental Monitoring 
            IPTC      Inter Provincial Technical Committee 
            ITTT      Interim Tourism Task Team 
                      Committee of Members of Executive Councils responsible for tourism in the 
            MINMEC  provinces and the Minister and Deputy-Minister of Environmental Affairs and 
                      Tourism in the central government 
            NGO       Non-governmental Organisation 
            RDP       Reconstruction and Development Programme 
            RETOSA  Regional Tourism Organisation of Southern Africa 
            SADC      Southern African Development Community 
            SATOUR  South African Tourism Board 
            SMMEs     Small, Micro and Medium-sized Enterprises 
            USP       Unique Selling Point 
            VFR       Visitors to Friends and Relatives 
                                                                                       
                                 Definition of Terms  
            Cultural tourism     cultural aspects which are of interest to the visitor and can be 
                                 marketed as such, including the customs and traditions of people,