DIKTAT KULIAH 
                              
                              
                HTMN6002 – INTRODUCTION TO TOURISM 
                              
                     SEMESTER GANJIL 2019/2020 
           
           
           
           
           
           
           
           
                          Disusun oleh: 
                 Rachel Dyah Wiastuti, SST.Par., M.M., M.Par 
                            D4856 
                              
                              
                     Hotel Management Department 
                   Business Hotel Management Program 
                  Faculty of Economics and Communication 
                      Universitas Bina Nusantara 
                           Jakarta 
                            2019
                                      
                                      
                                 PREFACE 
                 HTMN6002- Introduction to Tourism course is designed to enable graduates of 
             Higher Diploma in Hotel Management have a comprehensive overview of tourism 
             knowledge. Student will be able to apply the principles of Global Code of Ethics for 
             Tourism in the daily life and in the workplace. Furthermore, student will also be able to 
             understand the fundamental principles of tourism that covers tourism components, 
             types,  benefits,  costs,  impacts,  and  attractions.  It  has  board  coverage  about  the 
             sustainable tourism in supporting the Sustainable Development Goals.  
                 There are three Learning Objectives (LO) comply to this course: (LO1) Classify 
             the tourism principles through its concept, types, benefits, costs, impacts and attractions, 
             (LO2) Apply the principle of Global Code of Ethics for Tourism in the daily life and in 
             the workplace,  (LO3) Interpret the principles of sustainable tourism in supporting the 
             Sustainable Development Goals. This Diktat main objectives is inline with the course 
             Leaning  Objective,  to  enrich  the  existing  material  by  providing  updated  data  and 
             information from the official sources and eligible channel UNWTO (United Nations 
             World Tourism Organization).  
                 There are four chapter in this Diktat. First chapter discuss Global Code of Ethics 
             for  Tourism  (GCET)  from  UNWTO.  Second  chapter  elaborate  tourism  and  its 
             correlations  with  Sustainable  Development  Goals  (SDG’s).  Third  chapter  explore 
             Accessible  Tourism  concept;  its  background,  benefit,  and  principles.  Last,  fourth 
             chapter discuss about Accessible Information concept in the context of tourism industry. 
             Apart than that, checklist for field observation about accessible tourism is also presented 
             in this Diktat, thus enable student to better understand practical implications for the 
             concept. Thank you 
                                                      Jakarta, 2019 
                                                          Author 
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                        LIST OF CONTENT 
           
          CHAPTER I. GLOBAL CODE OF ETHICS FOR TOURISM............................ 5 
             1.1   UNWTO ..................................................................................................... 5 
             1.2   Background of GCET ................................................................................. 6 
             1.3   Ten Principles of GCET ............................................................................. 7 
             1.4   GCET Principle 1 ....................................................................................... 9 
             1.5   GCET Principle 2 ....................................................................................... 7 
             1.6   GCET Principle 3 ..................................................................................... 11 
             1.7   GCET Principle 4 ..................................................................................... 13 
             1.8   GCET Principle 5 ..................................................................................... 15 
             1.9   GCET Principle 6 ..................................................................................... 16 
             1.10  GCET Principle 7 ..................................................................................... 18 
             1.11  GCET Principle 8 ..................................................................................... 21 
             1.12  GCET Principle 9 ..................................................................................... 25 
             1.13 GCET Principle 10 ................................................................................... 27 
             1.14 The Responsible Tourist ........................................................................... 28 
           
          CHAPTER 2 TOURISM FOR SDG’S ................................................................... 31 
             2.1   Sustainable Development Goals ............................................................... 31 
             2.2   Tourism and Sustainable Development Goals ......................................... 32 
             2.3   As a Traveler ............................................................................................ 37 
             2.4   As a Company .......................................................................................... 40 
             2.5   As a Public Policy .................................................................................... 42 
             2.6   As a Academia and CSO .......................................................................... 45 
             2.7  As a International Organization ................................................................ 48 
             2.8   As Donor .................................................................................................. 50 
             2.9   Biodoversity ............................................................................................. 53 
             2.10  Climate Change ........................................................................................ 54 
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                   2.11  Global Tourism Plastic Initiate................................................................. 54 
                   2.12  Hotel Energy Solution .............................................................................. 57 
                   2.13  One Planet ................................................................................................ 58 
                   2.14  Sustainable Tourism Development .......................................................... 59 
                
               CHAPTER III. ACCESSIBLE TOURISM ........................................................... 61 
                   3.1   Definition of Accessible Tourism ............................................................ 61 
                   3.2   Accessible Tourism and Tourism For All ................................................ 63 
                   3.3   Purpose of Accessible Tourism .................................................................... 64 
                   3.4   Beneficiaries of Accessible Tourism ........................................................ 64 
                   3.5   Benefits of Accessible Tourism ............................................................... 70 
                   3.6   Principle of Accessible Tourism .............................................................. 72 
                   3.7   Observation Checklist for Accessible Tourism  ....................................... 75 
                
               CHAPTER IV. ACCESSIBLE INFORMATION IN TOURISM ....................... 87 
                   4.1   Definition of Accessible Information ....................................................... 87 
                   4.2   Universal Design of Customer Information and Communication ............ 87 
                   4.3   The Importance of Accessible Information Application .........................  88 
                   4.4   Principle of Accessible Information ......................................................... 88 
                   4.5   Implementation of Accessible Information in Food Court ...................... 96 
                
                
               REFERENCES                                               107
                
                
                
                
                
                
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