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UNIVERSITY OF NATIONAL AND WORLD ECONOMY Assoc. Prof. Mariana Ianeva Dr. SERVICE TOUR GUIDE SERVICE GUIDE TOUR * Ianeva _ PUBLISHING COMPLEX UNWE Sofia, 2014 Mariana The book applies a modern interpretation of generic knowledge base, providing a comprehensive picture of the tour guide service. It addresses the issues related to the creation, organization and implementation of tour guide service in the tourism business. Spe- cial attention is paid to the meaning and purpose of tour guiding as a stimulus for a tourist trip as a mediator in intercultural relations. The topics and discussions which are most interesting for the tou- rists regarding their cognitive trips mainly cultural and historical purposes are thoroughly researched. Reviewers: Professor, Manol Ribov, Dr. Associate Professor, Elenita Velikova, Dr. Specialized English editing: Christina Boycheva © Mariana Kirilova Ianeva, author © PUBLISHING COMPLEX – UNWE 2014, publisher Sofia, 2014 Contents INTRODUCTION .................................................................. 5 Chapter 1 NATURE OF TOUR GUIDING ............................................... 7 1.1. Tourism product and the significance of tour guiding .......................................................... 7 1.2. Tour Guiding during the trip ................................... 22 1.3. Technology of tour guide service ............................. 28 Chapter 2 TYPES OF TOUR GUIDES .................................................. 58 2.1. Based on the affiliation of the guide to the subject of tourism ............................................................... 59 2.2. According to the type of the tourist activity ............. 66 2.3. Based on the age composition of the object of tourism ............................................................... 82 2.4. Based on the dynamics during the tour ................... 95 Chapter 3 ORGANIZATION OF THE TOUR GUIDE SERVICE ............ 118 3.1. Interactions between the tour guides and the Tourist Information Offices ....................... 118 3.2. Interactions with professional organizations of guides ............................................................... 120 Chapter 4 TOPICS AND DISCUSSIONS IN THE GUIDED TOURS ...... 128 4.1. Topics and discussions on urban themed tours ..... 129 4.2. Topics and discussions at City Sightseeing tour .... 139 4.3. Topics and discussions on specialized tours – when visiting sacred buildings ............................... 151 4.4. Topics and discussions on specialized tours – tours at museums ................................................. 158 4.5. Topics and discussions on specialized tours – visiting archaeological sites ................................... 165 4.6. Topics and discussions on trips related to landscape ......................................................... 169 Conclusion ..................................................................... 172 References ..................................................................... 173 Appendix ........................................................................ 178 Options for developing exemplary methodical plan ....... 178 Version 1 ..................................................................... 178 Version 2 ..................................................................... 187
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