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picture1_Tourism Pdf 200256 | Tour Guide Ethics   E Content 01 05


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File: Tourism Pdf 200256 | Tour Guide Ethics E Content 01 05
tour guiding ethics according to the tour guide code of 1987 promulgated by the department of tourism a tour guide is an individual who is licensed by the local government ...

icon picture PDF Filetype PDF | Posted on 09 Feb 2023 | 2 years ago
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         Tour Guiding Ethics 
       
      According to the Tour Guide Code of 1987 promulgated by the Department of 
      Tourism, a tour guide is an individual who is licensed by the local government and 
      accredited  by  the  Department  of  Tourism  to  guide  tourists,  both  foreign  and 
      domestic, for a fee, commission, or any other form of lawful remuneration. 
       
      Types of Guides 
       
    a. Urban Guides – are those who take pleasure in telling the story of a city or region. 
     
    b. Government Guides – states, local and national governments employ guides to 
      show  their  most  important  historic,  cultural,  political  and  scenic  facilities  to 
      visitors. 
       
    c. Driver Guides – conduct tours driving motor coaches, vans, or cars. 
       
    d. Business or Industry Guides – several corporations, large or small, hire guides to 
      conduct  tours  of  their  facilities  to  educate  visitors,  promote  their  business  or 
      industry and uplift the image of their company. 
       
    e. Adventure Guides – include mountaineering guides, bicycle guides, fishing, and 
      rafting guides. 
       
    f. Tour  Managers  – one  who  administers  and  regulates  a  tour.  He  is  the  one 
      responsible for the smooth operation of the group tour. 
       
    g. Interpreters – translator of foreign languages and one who communicates by sign 
      language. 
       
    h. Escort Interpreters – is one who accompanies foreign visitors who are officially 
      invited by the government. 
       
    i. Docents or Volunteer Guide – They are found in most every city and town, at 
      visitor centers, museums, historic houses, churches, and other places that people 
      usually visit. 
                     
                    Qualities or Ethics of a Tour Guide 
                             Shall be welcoming and demonstrate an enthusiasm. 
                             Shall at all times show willingness to provide optimum support and quality 
                              service to all tourists, and will give tourists an opportunity to enjoy or visit a 
                              desired destination. 
                             Shall in no way discriminate in rendering service to any tourist on any basis, 
                              e.g. colour, gender, ethnicity, nationality, physical challenge, age, etc. 
                             Shall  be  impartial,  unbiased  and  positive,  and  represent  South  his/her 
                              country objectively. 
                             Shall be suitably dressed and presentable at all times. 
                             Shall be punctual, reliable, honest, conscientious and tactful at all times. 
                             Shall be a responsible driver, when driving as a guide. 
                             Shall carry out the programme/itinerary of a tour to his/her best abilities and 
                              be loyal to the company/organization that he/she is representing. 
                             Shall deal with conflict in a sensitive and responsible manner. 
                             Shall report any incident of injury or death to a nearby tourist authority or 
                              police station. 
                             Shall be knowledgeable and shall assist tourists and not provide them with 
                              misleading information. 
                             Shall in the event of not being familiar with, or being unable to provide 
                              information requested by a tourist, consult with the appropriate authorities 
                              for assistance. 
                             Shall at no time be under the influence of alcohol or a narcotic substance 
                              while on duty and shall refrain from administering any medication to a client 
                              without proper medical consultation. 
                             Shall never solicit for clients or gratuities. 
                             Shall be concerned at all times for the safety of the tourist. 
                             Shall  wear  the  appropriate  tourist  guide  badge  and  will  carry  his/her 
                              registration card. 
                             Shall treat all people, cultures and the environment with respect. 
                     
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