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tourism management 22 2001 31 42 towards a conceptual framework for wildlife tourism paul c reynolds dick braithwaite school of tourism and hospitality management southern cross university cows harbour new ...

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                                                               Tourism Management 22 (2001) 31}42
                              Towards a conceptual framework for wildlife tourism
                                                                                   !,                               "
                                                      Paul C. Reynolds *, Dick Braithwaite
                          !School of Tourism and Hospitality Management, Southern Cross University, Cows Harbour, New South Wales 2457, Australia
                                               "CSIRO Tourism Research Program, PO Box 284, Canberra ACT 2601, Australia
                                                                        Accepted 8 November 1999
              Abstract
                Tourismbasedoninteractionswithwildlifeisincreasinginpopularityacrosstheworld.Aconceptualframeworkispresentedwhich
              begins to classify the major components of wildlife tourism/recreation and indicates the roles of and the relationship between these
              components.Itissuggestedthatthevaluesofconservation,animalwelfare,visitorsatisfaction,andpro"tabilityareoftenincon#ictin
              wildlife tourism (WT) and trade-o!s are necessary. While there is a range of factors involved, the most germane are impact on the
              environment and quality of the experience. Sustainable tourism depends on encouraging the desirable and discouraging the
              undesirable. Such mechanisms are discussed. ( 2000 Elsevier Science Ltd. All rights reserved.
              Keywords: Wildlife tourism; Environmental impact; Animals; Quality services; Sustainable tourism
              1. Introduction                                                            about increasing the probability of positive encounters
                                                                                         with wildlife for visitors whilst protecting the wildlife
                 Growing concern for conservation and the well-being                     resource. There is a wide range of species, habitats,
              of the environment over the past two decades has                           methods of observing, tricks for improving the encoun-
              broughtaboutacloserrelationshipbetweentheenviron-                          ters, and levels of interpretation involved. Some of these
              ment and tourism. This relationship has incorporated                       are more desirable than others, both from the observer's
              several phases over the past four decades. These include                   and/or animal's point of view.
              it being viewed as one of working together (Zierer, 1952),                    One key to the e!ective management of wildlife is an
              disharmony and opposition (Akoglu, 1971), with sym-                        understanding of the public's relationship to this re-
              biotic possibilities (Romeril, 1985), and as an integrated                 source. Aldo Leopold (1966) remarked: `The problem of
              whole (Dowling, 1992). From the tourists' point of view,                   game management is not how we shall handle the deer
              thereisarapidlyincreasingdesireforinteractionwiththe                       *thereal problem is one of human management. Wil-
              natural environment in a range of ways (Jenner & Smith,                    dlife managementiscomparativelyeasy;humanmanage-
              1992). This general interest in nature and nature-based                    ment di$cult.a
              experiences is re#ected in an increasing demand to ex-                        We propose that wildlife tourism (WT) lacks impor-
              perience these, and increasing value being placed on,                      tantinformationontheneeds,desiresandopinionsofthe
              animals in the wild, as opposed to those in captive or                     public. There is a need to know just how vital wildlife is
              semi-captive situations (Gauthier, 1993).                                  tohumanwelfareandtoidentifythesocialandeconomic
                 People have always been interested in animals, as                       bene"tderivedfromthisuseofwildliferesources.Indeed,
              illustrated by the fact that domestic pets have been the                   Du!usandDeardon(1993) suggest: `The importance of
              companionsofhumansformillennia.However,the non-                            doing so is to reinforce the idea that both human and
              consumptive side of human relations with wildlife has                      ecological dimensions must be understood, and bal-
              until recently, received much less attention than wildlife                 anced, in the planning stages for management. To ignore
              as a source of food, trophies, fabric and other resources.                 either is to invite con#ict that will result in the degrada-
                 Theexperiencingofwildlifebytouristshasbecomethe                         tion of the resource base           and/or degradation of the
                                                                                                                         2
              business of wildlife tourism (WT). Essentially, this is                    recreational experience.a
                                                                                            We present a conceptual framework to classify the
                                                                                         major components of wildlife tourism/recreation, and
                *Corresponding author. Tel.: 61-2-665-93312; fax: 61-2-665-93144.        indicates the role of and the relationship between these
              0261-5177/00/$-see front matter ( 2000 Elsevier Science Ltd. All rights reserved.
              PII: S0261-5177(00)00018-2
            32                                P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42
            components.The values of conservation, animal welfare,
            visitor satisfaction, and economic pro"tability are often
            in con#ict in WT and tradeo!s are necessary, so some
            guiding principles for mitigating the con#icts are re-
            quired.
               Conservation is only as strong as its community sup-
            port. The increase in the proportion of the population
            that is urban and remote from the natural world is
            driving the increasing demand for WT. It has great po-
            tential importance as a tool for conservation. If done
            well, WT builds support for conservation.
                                                                                               Fig. 1. Wildlife-based tourism.
            2. Wildlife tourism (WT)
               Tourism based upon wildlife has become the leading
            foreign exchange earner in several countries. Fillion,            3. Current research
            Foley and Jaquemot (1992) and The Ecotourism Society
            (1998) outline the magnitude of this market. They both               The growth and development of a recreational rela-
            suggest that between 40 and 60 per cent of international          tionship with wildlife is based on several developing
            tourists were nature tourists, and that 20}40 per cent of         issues (Du!us & Dearden, 1993). The "rst is a growing
            these were wildlife-related tourists. The second report           societal re-evaluation of wildlife and of nature in general,
            further suggests that in 1994 there were between 106              andits place in society. The second issue is its part of the
            million and 211 million wildlife-related tourists world-          growth trend in nature and wildlife-related tourism, and
            wide. They de"ne nature tourists as people visiting               the third issue pertains to society's changing attitudes to
            a destination to experience and enjoy nature, and                 particular species as wildlife education becomes more
            wildlife-related visitors as tourists visiting a destination      accessible and entertaining.
            to observewildlife. The reports do not suggest how much              Thetraditionalviewofresearchintheareahasbeento
            of a tourist's activity time was related to wildlife. It          focus research on either:
            therefore seems useful to create a framework that shows           1. Ewects on the tourist of the experience, with measure-
            the relationship between WT and other forms of nature-               mentofenjoyment/satisfactionandbehaviourlifestyle
            based tourism.                                                       change (see Kellert, 1980, 1989; Berry & Kellert, 1980
               Afocus on WT has become important because some                    or Bitgood, 1987).
            of the issues peculiar to wildlife are obscured in the            2. Ewect on the natural environment, including both nega-
            more broadly based discussion of nature-based tourism                tive (actions to minimise disturbance to the environ-
            or the more tightly de"ned ecotourism (which in-                     ment) and positive (actions that contribute to the
            cludes requirements for education, conservation, and                 health of the environment); (For a review see Dalal-
            respect of other cultures). These in turn overlap with               Clayton, Leader-Williams & Roe, 1997).
            consumptiveusesofwildlife, such as hunting and "shing,            3. Carrying capacity as a means of setting numbers of
            some of which is in a tourism context. Rural tourism is              visitors using a site. (see Sharkey, 1970; Wagar, 1964
            concerned with broader issues of regional development                or Williams & Gill, 1991).
            in a farmed landscape which may have substantial natu-
            ral areas.                                                           Lately there has been a willingness to go beyond these
               There is a large body of research about human                  traditional con"nes. Current approaches to the manage-
            relations with animals. The issues include the role of            mentoftourists'interactionswithwildlifehavefalleninto
            pets as therapy, animal rights, animal husbandry                  three broad categories.
            and aspects of wildlife management. This literature
            has some relevance to wildlife-based tourism. Thus WT             1. Identixcation of participants and constituent parts of
            may be de"ned as an area of overlap between nature-                  the wildlife tourism process: Who is involved and
            based tourism, ecotourism, consumptive use of wild-                  a!ected by the process, and what makes up a wildlife
            life, rural tourism, and human relations with animals.               tourism attraction as opposed to other forms of activ-
            Thus it inherits traditions which include aspects of                 ity. Examinationofthisareaalsoallowsustoconsider
            ecology, psychology, physiology, ethics and other as-                the use of wildlife by humans as either consumptive
            pects of social science research, including tourism                  or non-consumptive. (i.e. Du!us & Dearden, 1990;
            (see Fig. 1).                                                        Orams, 1994 or Johnston, 1998).
                                                   P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42                                    33
              2. Satisfaction management: This area examines both
                 the demand side (i.e. who desires interaction, where
                 and under what conditions does the interaction take
                 place, and what do the participants expect out of the
                 encounter), and the supply side (i.e. information re-
                 garding resources, social needs and managerial condi-
                 tions which facilitate realisations of desires of the
                 participant), (see Blamey & Hatch, 1996; Cumbow,
                 Jurowski, Noe & Uysal, 1996).
              3. Impactandtrade-owanalysis,whichincludessocialand
                 biological impacts resulting from development and
                 preservation strategies (see Tisdell, 1993; Decker                     Fig. 2. Conceptual framework of non-consumptive wildlife-oriented
                 &Enck, 1997 or Bright, Cordell & Tarrant, 1997).                       recreation and tourism. Main categories of in#uences in wildlife-based
                                                                                        tourism framework.
              4. Essential characteristics of wildlife tourism
                                                                                        WTexperience while ensuring protection of the wildlife
                Instead of the traditional approach outlined above, we                  resource.
              suggest that considerations of wildlife}tourism interac-                     In order to examine how to make WT a better experi-
              tions wouldbene"tfromplacementintoasystemsframe-                          ence for the tourist while minimising the e!ect on the
              work. Others have created frameworks for examination                      animals and habitat, it is important to examine its com-
              of these interactions. Du!us and Dearden (1990) suggest                   ponent parts. Hammit, Dulin and Wells (1993) and
              a conceptual framework for non-consumptive recre-                         othershavemeasuredsomeofthedimensionsofsatisfac-
              ational use of wildlife. Their model uses an interaction                  tion in wildlife viewing, and our approach adds to these
              between ecology, the recreational user and the historical                 elements. Fig. 2 shows the main categories of in#uences
              contextofthehuman}wildliferelationship.Theydrawon                         onWT,andthefactorsandmodi"ersthatcontrolthem.
              Bryan's (1977) Leisure Specialisation Continuum, But-                        It suggests the principal factors of `e!ect on wildlifea
              ler's (1980) model of the evolution of tourist places, and                and`satisfactiona lead to `sustainable tourisma and ulti-
              Stankey, Cole, Lucas, Peterson, Frissell and Washburne                    matelyservetheinterestsofconservation.Italsosuggests
              (1985) concept of limits of acceptable change. While this                 that `habitat fragilitya and the type and method of activ-
              ground-breaking work discussed di!erences between the                     ity engaged in by the tourist in#uence the e!ect on
              generalist and the specialist user, and suggested some                    wildlife. Tourist satisfaction is a!ected by both tangible
              management strategies, the paper does not attempt to                      and intangible factors (Braithwaite, Reynolds & Pon-
              analysethehuman}wildlifeinteraction,ormotivationsof                       gracz, 1996). These tangible factors include service and
              the tourist. Indeed, they suggest (p. 226) `Increased                     contextualfactorssuchascomfortanddesignoffacilities,
              knowledgeoftheuserintermsofexpectation,motivation                         the number of people involved and the weather. The
              and satisfaction will allow more precise manipulation of                  intangible quality modi"ers include the duration of the
              the humancomponent             . to maintain the ultimate pro-            event, the exhilaration felt and the authenticity of the
                                         2
              viso of protection of wildlifea.                                          experience.
                Orams (1996) takes a di!erent approach by viewing
              the range of opportunities in a `Spectrum of Tour-
              ist}Wildlife Interaction Opportunitiesa. Orams divides                    5. The WT product
              his model into interaction opportunities (the way a tour-
              ist might meet an animal in a wild, semi-captive or                          A perusal of brochures about a wide range of WT
              captive state), management strategy options (such as                      productssuggeststhatmostcanbeplacedinoneofseven
              physical or economic restraint and educational pro-                       categories.
              grams) and outcome indicators for both the tourist and                       Nature-based tourism with wildlife component: Many
              the wildlife.                                                             nature-based tours show wildlife as a key but incidental
                Theapproachtaken in this paper takes the discussion                     part of the product.
              and analysis further by "rstly identifying additional fac-                   Locationswithgoodwildlifeopportunities:Someaccom-
              tors that a!ect wildlife tourism and the tourist. From                    modation establishments are located in close proximity
              these, the combinationofcircumstancesthatgivethebest                      towildlife-richhabitat.Theymayevencontrivetoattract
              possible outcome in terms of tourist satisfaction and                     wildlife through provision of food or other enticement.
              protection of wildlife resources can be determined. Our                      Artixcial attractions based on wildlife: Some species are
              approach also helps identify leverage points that allow                   amenableto forming the basis of a man-made attraction
              managers and operators to improve the quality of the                      where the species is kept in captivity, and may even be
             34                                P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42
             trained. Some of these attractions may have detrimental            f allowthe protection and mobility o!ered by transport
             e!ects on the animals.                                                such as vehicles or boats.
               Specialist animal watching: Such tours cater for special-           Bene"eld, Bitgood, Landers and Patterson (1986) in
             ist interests in a species or group of species. Bird watching      discussing visitor behaviour, also suggest that the power
             is a good example.                                                 to &hold' visitors is increased by the:
               Habitatspecixctours:Suchtoursarebasedonahabitat
             richinwildlife andusuallyamenabletobeingaccessedby                 f motion of the animal;
             a specialised vehicle or vessel.                                   f size;
               Thrill-owering tours: The basis of these is the exhibition       f visitor participation;
             of a dangerous or large species enticed to engage in               f presence of an infant;
             spectacular behaviour in the wild by the operator.                 f ease of viewability;
               Hunting/xshing tours: This consumptive use of wildlife           f vistors perceptions of the species characteristics (i.e.
             maybeinnaturalhabitat, semi-captive or farmed condi-                  rarity value, &cuteness').
             tions. This may involve killing the animal or releasing
             with an often frequent high rate of mortality.
               Thelist above illustrates the wide and diverse range of          7. Motivations of participants
             interactionswhichareavailableunderthebannerofWT.
                                                                                   Fromthewiderangeoftypesofproductavailableitis
                                                                                evident that there is a wide range of participants, in age,
             6. Conditions favouring WT                                         socio-economic background and motivation. It is clear
                                                                                that participants in wildlife tourism approach interac-
               Apart from the business-related parameters, some na-             tions from a variety of life backgrounds and motivations.
             ture-basedcriteria needtobeconsideredforaWTopera-                  Any examination of the components of WT must take
             tion to be successful from a tourist's perspective.                customer motivations and attitudes into account. Re-
                                                                                searchers such as Eagles (1991), Moscado, Pearce and
             6.1. Species                                                       Haxton (1998), and Beaumont (1998) and others have
                                                                                recognised this important factor. Muloin (1998) goes
               In a report prepared for Alberta Tourism, Prism                  further and suggests not only the motivations but also
             Environmental Consulting Services (1988) suggested                 the psychological bene"ts for a particular sector of WT.
             thatsuccessfulWBTincorporatedthefollowingpointsin                  A 1990 report for Alberta Tourism (HLA, Gaia and
             relation to the species observed.                                  Cottonwood Consultants, 1990) suggested that people
               Animals or birds should display most of the following            involved in consumptive wildlife use were mainly male
             characteristics. They should be:                                   (90 per cent) and few held degrees (5.6 per cent), while in
                                                                                non-consumptive users the sexes were evenly balanced
             f predicable in activity or location;                              and60percenthelddegrees.Kellert(1980)hassuggested
             f approachable;                                                    a typology which re#ects fundamental di!erences in
             f readily viewable (open habitats);                                values. An individual may encompass more than one
             f tolerantofhumanintrusion(forsometimeoftheyear);                  category. That is, the same person may express the char-
             f possess elements of rarity or local super abundance;             acteristics of di!erent categories at di!erent times and
             f diurnal activity pattern.                                        under di!erent circumstances.
               However, it is not essential for a species to display all           Naturalistic: Primary interest and a!ection for wildlife
             of these characteristics. For example, in Australia some           and outdoors.
             operators display nocturnal species using spotlighting                Ecologistic: Primary concern for environment as a
             tours.                                                             wildlife-habitat system.
                                                                                   Humanistic: Primary interest and strong a!ection for
             6.2. Habitats                                                      individual animals, mainly pets.
                                                                                   Moralistic: Primary concern for the right and wrong
               Habitats might also be considered in the same way.               treatment of animals, especially cruelty.
               The most desirable habitats are those which:                        Scientistic: Primary interest in physical attributes and
                                                                                biological functioning of animals.
             f supportanumberofwatchableandinterestingspecies;                     Aesthetic: Primary interest in artistic and symbolic
             f are open and allow good visibility of animals;                   characteristics of animals.
             f have cover which obscures the observers' approach                   Utilitarian: Primary concern for practical and material
               from animals;                                                    value of animals or habitat.
             f have features which concentrate animal activity at                  Dominionistic: Primary interest in mastery and control
               times (e.g. waterholes);                                         of animals, typically in sporting situations.
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...Tourism management towards a conceptual framework for wildlife paul c reynolds dick braithwaite school of and hospitality southern cross university cows harbour new south wales australia csiro research program po box canberra act accepted november abstract tourismbasedoninteractionswithwildlifeisincreasinginpopularityacrosstheworld aconceptualframeworkispresentedwhich begins to classify the major components recreation indicates roles relationship between these itissuggestedthatthevaluesofconservation animalwelfare visitorsatisfaction andpro tabilityareoftenincon ictin wt trade o s are necessary while there is range factors involved most germane impact on environment quality experience sustainable depends encouraging desirable discouraging undesirable such mechanisms discussed elsevier science ltd all rights reserved keywords environmental animals services introduction about increasing probability positive encounters with visitors whilst protecting growing concern conservation well bein...

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