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Tourism Management 22 (2001) 31}42 Towards a conceptual framework for wildlife tourism !, " Paul C. Reynolds *, Dick Braithwaite !School of Tourism and Hospitality Management, Southern Cross University, Cows Harbour, New South Wales 2457, Australia "CSIRO Tourism Research Program, PO Box 284, Canberra ACT 2601, Australia Accepted 8 November 1999 Abstract Tourismbasedoninteractionswithwildlifeisincreasinginpopularityacrosstheworld.Aconceptualframeworkispresentedwhich begins to classify the major components of wildlife tourism/recreation and indicates the roles of and the relationship between these components.Itissuggestedthatthevaluesofconservation,animalwelfare,visitorsatisfaction,andpro"tabilityareoftenincon#ictin wildlife tourism (WT) and trade-o!s are necessary. While there is a range of factors involved, the most germane are impact on the environment and quality of the experience. Sustainable tourism depends on encouraging the desirable and discouraging the undesirable. Such mechanisms are discussed. ( 2000 Elsevier Science Ltd. All rights reserved. Keywords: Wildlife tourism; Environmental impact; Animals; Quality services; Sustainable tourism 1. Introduction about increasing the probability of positive encounters with wildlife for visitors whilst protecting the wildlife Growing concern for conservation and the well-being resource. There is a wide range of species, habitats, of the environment over the past two decades has methods of observing, tricks for improving the encoun- broughtaboutacloserrelationshipbetweentheenviron- ters, and levels of interpretation involved. Some of these ment and tourism. This relationship has incorporated are more desirable than others, both from the observer's several phases over the past four decades. These include and/or animal's point of view. it being viewed as one of working together (Zierer, 1952), One key to the e!ective management of wildlife is an disharmony and opposition (Akoglu, 1971), with sym- understanding of the public's relationship to this re- biotic possibilities (Romeril, 1985), and as an integrated source. Aldo Leopold (1966) remarked: `The problem of whole (Dowling, 1992). From the tourists' point of view, game management is not how we shall handle the deer thereisarapidlyincreasingdesireforinteractionwiththe *thereal problem is one of human management. Wil- natural environment in a range of ways (Jenner & Smith, dlife managementiscomparativelyeasy;humanmanage- 1992). This general interest in nature and nature-based ment di$cult.a experiences is re#ected in an increasing demand to ex- We propose that wildlife tourism (WT) lacks impor- perience these, and increasing value being placed on, tantinformationontheneeds,desiresandopinionsofthe animals in the wild, as opposed to those in captive or public. There is a need to know just how vital wildlife is semi-captive situations (Gauthier, 1993). tohumanwelfareandtoidentifythesocialandeconomic People have always been interested in animals, as bene"tderivedfromthisuseofwildliferesources.Indeed, illustrated by the fact that domestic pets have been the Du!usandDeardon(1993) suggest: `The importance of companionsofhumansformillennia.However,the non- doing so is to reinforce the idea that both human and consumptive side of human relations with wildlife has ecological dimensions must be understood, and bal- until recently, received much less attention than wildlife anced, in the planning stages for management. To ignore as a source of food, trophies, fabric and other resources. either is to invite con#ict that will result in the degrada- Theexperiencingofwildlifebytouristshasbecomethe tion of the resource base and/or degradation of the 2 business of wildlife tourism (WT). Essentially, this is recreational experience.a We present a conceptual framework to classify the major components of wildlife tourism/recreation, and *Corresponding author. Tel.: 61-2-665-93312; fax: 61-2-665-93144. indicates the role of and the relationship between these 0261-5177/00/$-see front matter ( 2000 Elsevier Science Ltd. All rights reserved. PII: S0261-5177(00)00018-2 32 P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42 components.The values of conservation, animal welfare, visitor satisfaction, and economic pro"tability are often in con#ict in WT and tradeo!s are necessary, so some guiding principles for mitigating the con#icts are re- quired. Conservation is only as strong as its community sup- port. The increase in the proportion of the population that is urban and remote from the natural world is driving the increasing demand for WT. It has great po- tential importance as a tool for conservation. If done well, WT builds support for conservation. Fig. 1. Wildlife-based tourism. 2. Wildlife tourism (WT) Tourism based upon wildlife has become the leading foreign exchange earner in several countries. Fillion, 3. Current research Foley and Jaquemot (1992) and The Ecotourism Society (1998) outline the magnitude of this market. They both The growth and development of a recreational rela- suggest that between 40 and 60 per cent of international tionship with wildlife is based on several developing tourists were nature tourists, and that 20}40 per cent of issues (Du!us & Dearden, 1993). The "rst is a growing these were wildlife-related tourists. The second report societal re-evaluation of wildlife and of nature in general, further suggests that in 1994 there were between 106 andits place in society. The second issue is its part of the million and 211 million wildlife-related tourists world- growth trend in nature and wildlife-related tourism, and wide. They de"ne nature tourists as people visiting the third issue pertains to society's changing attitudes to a destination to experience and enjoy nature, and particular species as wildlife education becomes more wildlife-related visitors as tourists visiting a destination accessible and entertaining. to observewildlife. The reports do not suggest how much Thetraditionalviewofresearchintheareahasbeento of a tourist's activity time was related to wildlife. It focus research on either: therefore seems useful to create a framework that shows 1. Ewects on the tourist of the experience, with measure- the relationship between WT and other forms of nature- mentofenjoyment/satisfactionandbehaviourlifestyle based tourism. change (see Kellert, 1980, 1989; Berry & Kellert, 1980 Afocus on WT has become important because some or Bitgood, 1987). of the issues peculiar to wildlife are obscured in the 2. Ewect on the natural environment, including both nega- more broadly based discussion of nature-based tourism tive (actions to minimise disturbance to the environ- or the more tightly de"ned ecotourism (which in- ment) and positive (actions that contribute to the cludes requirements for education, conservation, and health of the environment); (For a review see Dalal- respect of other cultures). These in turn overlap with Clayton, Leader-Williams & Roe, 1997). consumptiveusesofwildlife, such as hunting and "shing, 3. Carrying capacity as a means of setting numbers of some of which is in a tourism context. Rural tourism is visitors using a site. (see Sharkey, 1970; Wagar, 1964 concerned with broader issues of regional development or Williams & Gill, 1991). in a farmed landscape which may have substantial natu- ral areas. Lately there has been a willingness to go beyond these There is a large body of research about human traditional con"nes. Current approaches to the manage- relations with animals. The issues include the role of mentoftourists'interactionswithwildlifehavefalleninto pets as therapy, animal rights, animal husbandry three broad categories. and aspects of wildlife management. This literature has some relevance to wildlife-based tourism. Thus WT 1. Identixcation of participants and constituent parts of may be de"ned as an area of overlap between nature- the wildlife tourism process: Who is involved and based tourism, ecotourism, consumptive use of wild- a!ected by the process, and what makes up a wildlife life, rural tourism, and human relations with animals. tourism attraction as opposed to other forms of activ- Thus it inherits traditions which include aspects of ity. Examinationofthisareaalsoallowsustoconsider ecology, psychology, physiology, ethics and other as- the use of wildlife by humans as either consumptive pects of social science research, including tourism or non-consumptive. (i.e. Du!us & Dearden, 1990; (see Fig. 1). Orams, 1994 or Johnston, 1998). P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42 33 2. Satisfaction management: This area examines both the demand side (i.e. who desires interaction, where and under what conditions does the interaction take place, and what do the participants expect out of the encounter), and the supply side (i.e. information re- garding resources, social needs and managerial condi- tions which facilitate realisations of desires of the participant), (see Blamey & Hatch, 1996; Cumbow, Jurowski, Noe & Uysal, 1996). 3. Impactandtrade-owanalysis,whichincludessocialand biological impacts resulting from development and preservation strategies (see Tisdell, 1993; Decker Fig. 2. Conceptual framework of non-consumptive wildlife-oriented &Enck, 1997 or Bright, Cordell & Tarrant, 1997). recreation and tourism. Main categories of in#uences in wildlife-based tourism framework. 4. Essential characteristics of wildlife tourism WTexperience while ensuring protection of the wildlife Instead of the traditional approach outlined above, we resource. suggest that considerations of wildlife}tourism interac- In order to examine how to make WT a better experi- tions wouldbene"tfromplacementintoasystemsframe- ence for the tourist while minimising the e!ect on the work. Others have created frameworks for examination animals and habitat, it is important to examine its com- of these interactions. Du!us and Dearden (1990) suggest ponent parts. Hammit, Dulin and Wells (1993) and a conceptual framework for non-consumptive recre- othershavemeasuredsomeofthedimensionsofsatisfac- ational use of wildlife. Their model uses an interaction tion in wildlife viewing, and our approach adds to these between ecology, the recreational user and the historical elements. Fig. 2 shows the main categories of in#uences contextofthehuman}wildliferelationship.Theydrawon onWT,andthefactorsandmodi"ersthatcontrolthem. Bryan's (1977) Leisure Specialisation Continuum, But- It suggests the principal factors of `e!ect on wildlifea ler's (1980) model of the evolution of tourist places, and and`satisfactiona lead to `sustainable tourisma and ulti- Stankey, Cole, Lucas, Peterson, Frissell and Washburne matelyservetheinterestsofconservation.Italsosuggests (1985) concept of limits of acceptable change. While this that `habitat fragilitya and the type and method of activ- ground-breaking work discussed di!erences between the ity engaged in by the tourist in#uence the e!ect on generalist and the specialist user, and suggested some wildlife. Tourist satisfaction is a!ected by both tangible management strategies, the paper does not attempt to and intangible factors (Braithwaite, Reynolds & Pon- analysethehuman}wildlifeinteraction,ormotivationsof gracz, 1996). These tangible factors include service and the tourist. Indeed, they suggest (p. 226) `Increased contextualfactorssuchascomfortanddesignoffacilities, knowledgeoftheuserintermsofexpectation,motivation the number of people involved and the weather. The and satisfaction will allow more precise manipulation of intangible quality modi"ers include the duration of the the humancomponent . to maintain the ultimate pro- event, the exhilaration felt and the authenticity of the 2 viso of protection of wildlifea. experience. Orams (1996) takes a di!erent approach by viewing the range of opportunities in a `Spectrum of Tour- ist}Wildlife Interaction Opportunitiesa. Orams divides 5. The WT product his model into interaction opportunities (the way a tour- ist might meet an animal in a wild, semi-captive or A perusal of brochures about a wide range of WT captive state), management strategy options (such as productssuggeststhatmostcanbeplacedinoneofseven physical or economic restraint and educational pro- categories. grams) and outcome indicators for both the tourist and Nature-based tourism with wildlife component: Many the wildlife. nature-based tours show wildlife as a key but incidental Theapproachtaken in this paper takes the discussion part of the product. and analysis further by "rstly identifying additional fac- Locationswithgoodwildlifeopportunities:Someaccom- tors that a!ect wildlife tourism and the tourist. From modation establishments are located in close proximity these, the combinationofcircumstancesthatgivethebest towildlife-richhabitat.Theymayevencontrivetoattract possible outcome in terms of tourist satisfaction and wildlife through provision of food or other enticement. protection of wildlife resources can be determined. Our Artixcial attractions based on wildlife: Some species are approach also helps identify leverage points that allow amenableto forming the basis of a man-made attraction managers and operators to improve the quality of the where the species is kept in captivity, and may even be 34 P.C. Reynolds, D. Braithwaite / Tourism Management 22 (2001) 31}42 trained. Some of these attractions may have detrimental f allowthe protection and mobility o!ered by transport e!ects on the animals. such as vehicles or boats. Specialist animal watching: Such tours cater for special- Bene"eld, Bitgood, Landers and Patterson (1986) in ist interests in a species or group of species. Bird watching discussing visitor behaviour, also suggest that the power is a good example. to &hold' visitors is increased by the: Habitatspecixctours:Suchtoursarebasedonahabitat richinwildlife andusuallyamenabletobeingaccessedby f motion of the animal; a specialised vehicle or vessel. f size; Thrill-owering tours: The basis of these is the exhibition f visitor participation; of a dangerous or large species enticed to engage in f presence of an infant; spectacular behaviour in the wild by the operator. f ease of viewability; Hunting/xshing tours: This consumptive use of wildlife f vistors perceptions of the species characteristics (i.e. maybeinnaturalhabitat, semi-captive or farmed condi- rarity value, &cuteness'). tions. This may involve killing the animal or releasing with an often frequent high rate of mortality. Thelist above illustrates the wide and diverse range of 7. Motivations of participants interactionswhichareavailableunderthebannerofWT. Fromthewiderangeoftypesofproductavailableitis evident that there is a wide range of participants, in age, 6. Conditions favouring WT socio-economic background and motivation. It is clear that participants in wildlife tourism approach interac- Apart from the business-related parameters, some na- tions from a variety of life backgrounds and motivations. ture-basedcriteria needtobeconsideredforaWTopera- Any examination of the components of WT must take tion to be successful from a tourist's perspective. customer motivations and attitudes into account. Re- searchers such as Eagles (1991), Moscado, Pearce and 6.1. Species Haxton (1998), and Beaumont (1998) and others have recognised this important factor. Muloin (1998) goes In a report prepared for Alberta Tourism, Prism further and suggests not only the motivations but also Environmental Consulting Services (1988) suggested the psychological bene"ts for a particular sector of WT. thatsuccessfulWBTincorporatedthefollowingpointsin A 1990 report for Alberta Tourism (HLA, Gaia and relation to the species observed. Cottonwood Consultants, 1990) suggested that people Animals or birds should display most of the following involved in consumptive wildlife use were mainly male characteristics. They should be: (90 per cent) and few held degrees (5.6 per cent), while in non-consumptive users the sexes were evenly balanced f predicable in activity or location; and60percenthelddegrees.Kellert(1980)hassuggested f approachable; a typology which re#ects fundamental di!erences in f readily viewable (open habitats); values. An individual may encompass more than one f tolerantofhumanintrusion(forsometimeoftheyear); category. That is, the same person may express the char- f possess elements of rarity or local super abundance; acteristics of di!erent categories at di!erent times and f diurnal activity pattern. under di!erent circumstances. However, it is not essential for a species to display all Naturalistic: Primary interest and a!ection for wildlife of these characteristics. For example, in Australia some and outdoors. operators display nocturnal species using spotlighting Ecologistic: Primary concern for environment as a tours. wildlife-habitat system. Humanistic: Primary interest and strong a!ection for 6.2. Habitats individual animals, mainly pets. Moralistic: Primary concern for the right and wrong Habitats might also be considered in the same way. treatment of animals, especially cruelty. The most desirable habitats are those which: Scientistic: Primary interest in physical attributes and biological functioning of animals. f supportanumberofwatchableandinterestingspecies; Aesthetic: Primary interest in artistic and symbolic f are open and allow good visibility of animals; characteristics of animals. f have cover which obscures the observers' approach Utilitarian: Primary concern for practical and material from animals; value of animals or habitat. f have features which concentrate animal activity at Dominionistic: Primary interest in mastery and control times (e.g. waterholes); of animals, typically in sporting situations.
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