Module 4 Set-up and                                        Detailed Module Guide
                            implementation                                                                                                                 Page 1 of 2
                                                                            Module Roadmap
          M4_1 Programme Set-Up                                     M4_2 Ben Comms and                                 M4_3 Service Provider Selection
                    Step roadmap                                         Accountability                                               Step roadmap
                                                                           Step roadmap
     M4_1_1 Develop operation plan                      M4_2_1 Develop a BCA plan                                 M4_3_1 Research potential service 
               _1  Ops PoA template                             _1  BCA plan template                                  providers
               _2  Logical framework template                                                                                 _1  Mobile money requirements 
               _3  IFRC Budget template               M4_2_2 Build staff capacity                                     checklist
               _4  Workplan template                               _1  BCA building blocks                                   _2  Value card requirements checklist
                                                                     _2  Ten comms rules                                       _3  E-transfer requirements checklist
     M4_1_2 Internal coordination                                                                                               _4  Assessing mobile money checklist
                  _1  CTP internal coordination        M4_2_3 Select communication channels                                    _5  Assessing service provider checklist
                                                               and tools
     M4_1_3 Coordination with other                                  _1  Select comms options                    M4_3_2 Tendering process and service 
             actors                                                                                                         provider selection
                  _1  Key elements of CTP              M4_2_4 Develop messages for target                                   _1  Service provider scope of work 
                 coordination                                  audience                                                 template
                  _2  Responsabilities of cash                      _1  CTP BCA key information checklist
                 coordination groups                              _2  Beneficiary communication flyer           M4_3_3 Contract and define ways of work
               _3  CTP 4Ws matrix template                 template                                                        _1  IFRC standard contract template
                                                                  _3  FAQs on CTP template                                    _2  Contract requirements e-transfer 
                                                                     _4  RCRCM CTP FAQs                                checklist
                                                        M4_2_5 Develop feedback and complaint                      M4_3_4 Beneficiary data mnagement and 
                                                                mechanism                                                   protection
                                                                     _1  Feedback and complaint key                            _1  Data protection principles
                                                             elements                                                        _2  Data protection clause template
                                                                  _2  Feedback and complaint form 
                                                             template
                                                                     _3  Feedback and complaint 
                                                             procedures
                           M4_2_6 Review and learn
                                        _1  Comms approach review checklist
                        Module 4 Set-up and                                         Detailed Module Guide
                             implementation                                                                                                                      Page 2 of 2
               M4_4 Registration and                              M4_5 Distribution and Encashment
                     Identification                                                 Step roadmap
                       Step roadmap
     M4_4_1 Plan and prepare for                              M4_5_1 Training and communication
             registration                                                _1  Staff training template
                _1  Distribution ticket template                       _2  Training questionnaire template
                _2  Beneficiary list template                          _3  Service provider training template
                                                                         _4  Letter to merchant template
     M4_4_2 Identification and                                M4_5_2 Planning and implementing 
             authentification                                         distributions
                   _1  Identification and                                  _1  Distribution site assessment checklist
          authentification                                                  _2  Distribution site organisation
                _2  Beneficiary card mail merge                        _3  Distribution list template
                          instruction guide                              _4  Distribution plan template
                  _2a  Beneficiary card template –                      _5  Distribution report template
          front                                                          _6  Logistics requisition form
                  _2b Beneficiary card template -                       _7  Waybill
          back                                                M4_5_3 Encashment planning
                                                                         _1  Encashment agent capacity template
                                                                         _2  Encashment time estimation template
                                                                         _3  Encashment plan template
                                                                         _4  Proxy letter
                                                              M4_5_4 Encashment implementation
                                                                         _1  Payment order template
                                                                         _2  Encashment sheet template                                Icon Key:
                                                                         _3  Encashment report template                                  = Template
                                                              M4_5_5 Reconciliation (pending)                                            Tool that can be adapted for 
                                                                           _1  Reconciliation roadmap                                   use
                                                                           _2  Reconciliation checklist 
                                                                         _3  Reconciliation documentation package